+1-833-247-CHAT
Fastest 24/7 customer services
for internet and telecom
service providers
We assist your customers in deciding about right broadband packages,
resolve their technical issues, cross sell and up sell your value added
services resulting in higher sales and delighted customers.
Fastest 24/7 customer services for internet and telecom service providers
We assist your customers in deciding about right broadband packages, resolve their technical issues, cross sell and up sell your value added services resulting in higher sales and delighted customers.
Live chat for troubleshooting and sales
Because of huge competition, you put enormous efforts in acquiring new customers and nurturing them for their life cycle. You spend a lot in advertising your competitive difference and impress your customers with new technology. We as an outsourced managed live chat vendor work as an extension of your team, convert your prospects in to opportunities, and provide technical support throughout their life cycle.
We resolve your billing issues, provide up to level 3 technical support to your ISPs and cellular customers through managed 24/7 live chat service.
Live chat for troubleshooting and sales
Because of huge competition, you put enormous efforts in acquiring new customers and nurturing them for their life cycle. You spend a lot in advertising your competitive difference and impress your customers with new technology. We as an outsourced managed live chat vendor work as an extension of your team, convert your prospects in to opportunities, and provide technical support throughout their life cycle.
We resolve your billing issues, provide up to level 3 technical support to your ISPs and cellular customers through managed 24/7 live chat service.
Internet and telecom call
centre services
You may have large list of products and services like wireless and broadband internet, landline connections, digital TV, and other residential and business solutions. Your users are always in practice to switch between packages, and need more connections. On the other side you already know that you are operating in a competitive environment where other players from the same industry are offering same products and services.
We win your competitive customer experience battlefield by offering exceptional quality 24 hours call centre services.
Internet and telecom call
centre services
You may have large list of products and services like wireless and broadband internet, landline connections, digital TV, and other residential and business solutions. Your users are always in practice to switch between packages, and need more connections. On the other side you already know that you are operating in a competitive environment where other players from the same industry are offering same products and services.
We win your competitive customer experience battlefield by offering exceptional quality 24 hours call centre services.
Technical email help desk support
Without email technical support, your internet and telecom business is incomplete. Your users don’t want to wait for 24 hours for their immediate issues. Your business must be getting thousands of support emails where customers are looking for quick solutions. Your 50% customers prefer email as a medium of support and you really don’t want to miss opportunity to delight them.
With 24 hours availability and 15 minutes email turn around time, we give your customers an extensive customer experience they are looking for.
Technical email help desk support
Without email technical support, your internet and telecom business is incomplete. Your users don’t want to wait for 24 hours for their immediate issues. Your business must be getting thousands of support emails where customers are looking for quick solutions. Your 50% customers prefer email as a medium of support and you really don’t want to miss opportunity to delight them.
With 24 hours availability and 15 minutes email turn around time, we give your customers an extensive customer experience they are looking for.
Email support for
Broadband and landline sales
and support
With 360 degree customer service solution, we take your customers’ calls, follow up through emails, engage with your website visitors and convert them, manage your email help desk support, develop and manage your product communities, and help your customers to decide about broadband and landline packages.
Our fastest 24/7 customer support not only acquire more customers but put massive efforts to retain your existing customers and reduce churn rates. Our outbound call centre solution and email marketing efforts not only enhance your brand awareness but also convince customers to switch their vendors.
Broadband and landline sales
and support
With 360 degree customer service solution, we take your customers’ calls, follow up through emails, engage with your website visitors and convert them, manage your email help desk support, develop and manage your product communities, and help your customers to decide about broadband and landline packages.
Our fastest 24/7 customer support not only acquire more customers but put massive efforts to retain your existing customers and reduce churn rates. Our outbound call centre solution and email marketing efforts not only enhance your brand awareness but also convince customers to switch their vendors.
Smart TV and home monitoring tech support
We continuously train our staff on new technologies of digital TV, subscription methods, and its technical support. With new products and services like home monitoring and home managing solutions, we are always on our toes to learn their technical side and usability.
We know how to handle interoperability of your home entertainment and monitoring products and services. We give your customers an ease of interacting with our customer support through live chat, call centre, email help desk, and most importantly over the social media.
Smart TV and home monitoring tech support
We continuously train our staff on new technologies of digital TV, subscription methods, and its technical support. With new products and services like home monitoring and home managing solutions, we are always on our toes to learn their technical side and usability.
We know how to handle interoperability of your home entertainment and monitoring products and services. We give your customers an ease of interacting with our customer support through live chat, call centre, email help desk, and most importantly over the social media.
Premium quality support for your
business clients
Your corporate clients deserve premium quality and dedicated support that should always be available for them. Every other industry or business is your potential client who are looking for your internet connectivity solutions, landline and cellular connections for their employees and official purposes.
We understand that B2B sales and support is quite different from residential and solo clients. We assign senior and experienced staff to your corporate clients who take their calls, dial their numbers, manage live chat enquiries, and respond to their email tickets.