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Email is the alpha mail of digital world
Email has become the most productive and power marketing tool for every business type. On average 50% of your customers prefer email as a medium to connect with your customer support teams. We answer half of your customers within 15 minutes rather ignoring them for hours. We know that you don’t want to miss this chance.
Email is the alpha mail of digital world
Email has become the most productive and power marketing tool for every business type. On average 50% of your customers prefer email as a medium to connect with your customer support teams. We answer half of your customers within 15 minutes rather ignoring them for hours. We know that you don’t want to miss this chance.
Email Support
Email Customer Service
Every day businesses receive tons on emails from their customers asking for help or inquiring about your products and services. Every single email is an opportunity to acquire more customers, retain existing customers and create referrals.
Customers expect every business to respond their emails quickly and they prefer doing business with those who consider answering their question as a privilege not just a transaction. We resolve your tickets, send follow up emails and respond to your customers coming from different marketing efforts in real time making it your competitive edge.
Email Customer Service
Every day businesses receive tons on emails from their customers asking for help or inquiring about your products and services. Every single email is an opportunity to acquire more customers, retain existing customers and create referrals.
Customers expect every business to respond their emails quickly and they prefer doing business with those who consider answering their question as a privilege not just a transaction. We resolve your tickets, send follow up emails and respond to your customers coming from different marketing efforts in real time making it your competitive edge.
Email Technical Support
During the lifecycle of your SaaS product, emails act as signboards providing timely guidance on the highway to your user and product love. Our strategic plan makes it possible to personalize every interaction and resolve your customer issues during the first contact.
Our 24×7 and 365 days email technical support has the capability to handle level 1, level 2 and level 3 technical support in any B2B and B2C scenario. We utilize fresh ideas, latest technologies, apps, optimized workflows and mandatory integrations for your customer email management and helpdesk support.
Email Technical Support
During the lifecycle of your SaaS product, emails act as signboards providing timely guidance on the highway to your user and product love. Our strategic plan makes it possible to personalize every interaction and resolve your customer issues during the first contact.
Our 24×7 and 365 days email technical support has the capability to handle level 1, level 2 and level 3 technical support in any B2B and B2C scenario. We utilize fresh ideas, latest technologies, apps, optimized workflows and mandatory integrations for your customer email management and helpdesk support.
Outsource Order Processing Service
Fast and efficient order processing confirms your customer acquisitions and is considered as the cornerstone to excellent customer services.
We do all, taking orders, manage payments, process returns, manage reoccurring subscriptions, customer database management and order status checks for your customers. We create, update and manage special billing methods for order, as needed and ensure timely deliveries using your ERP system for orders.
Outsource Order Processing Service
Fast and efficient order processing confirms your customer acquisitions and is considered as the cornerstone to excellent customer services.
We do all, taking orders, manage payments, process returns, manage reoccurring subscriptions, customer database management and order status checks for your customers. We create, update and manage special billing methods for order, as needed and ensure timely deliveries using your ERP system for orders.
Verification Services
A lot of businesses need to verify the identity of their users which is the mandatory step in order to give complete services access.
Our teams have the vast experience of processing millions of user identity verifications for matrimonial, dating and other businesses that create user databases and cross match their preferences. Social networks, financial and educational institutes and dependent on identity verification while executing most of their processes. Same way our teams can check criminal records, bad credit checks and process document verifications as required.
Verification Services
A lot of businesses need to verify the identity of their users which is the mandatory step in order to give complete services access.
Our teams have the vast experience of processing millions of user identity verifications for matrimonial, dating and other businesses that create user databases and cross match their preferences. Social networks, financial and educational institutes and dependent on identity verification while executing most of their processes. Same way our teams can check criminal records, bad credit checks and process document verifications as required.
Cross Selling and Upselling
Its not always possible to cross sell and upsell during the real time interactions of customers with company’s support department rather it can be done more precisely through email nurturing.
Businesses maintain database of their customers and we utilize that database to send emails to existing customers about new relevant, upgraded and higher end products explaining how they can be their need. Similarly, our support team continuously add complimentary product suggestions in every chain answer to customer emails, impressing them to purchase bundles.
Cross Selling and Upselling
Its not always possible to cross sell and upsell during the real time interactions of customers with company’s support department rather it can be done more precisely through email nurturing.
Businesses maintain database of their customers and we utilize that database to send emails to existing customers about new relevant, upgraded and higher end products explaining how they can be their need. Similarly, our support team continuously add complimentary product suggestions in every chain answer to customer emails, impressing them to purchase bundles.
Drip Campaigns
In an inbound marketing, prospects are gold mines and we help businesses dig these mines and convert prospects in to opportunities won. People who download your whitepapers, research reports, case studies and sign up for webinars, podcasts, newsletters and blog posts are all your potential customers who have shown interest in your products/services indirectly.
We know how to nurture your leads through A/B testing of drip campaigns and analyze their touch points in order to alert your sales team about the buying readiness of your prospects.
Drip Campaigns
In an inbound marketing, prospects are gold mines and we help businesses dig these mines and convert prospects in to opportunities won. People who download your whitepapers, research reports, case studies and sign up for webinars, podcasts, newsletters and blog posts are all your potential customers who have shown interest in your products/services indirectly.
We know how to nurture your leads through A/B testing of drip campaigns and analyze their touch points in order to alert your sales team about the buying readiness of your prospects.