Read about latest customer service industry happenings

Smart Knowledge Banks to support customers and agents

When a vendor implement managed live chat services they at first analyse client’s website and ask for the details about the marketing campaigns where they are advertising their products and services.

In order to train chat agents client are required to send their product/service information as much as they can.

View Detail

Customer messaging platform – Live Chat Inc

Live Chat Inc is one of the best chat softwares available in the market and they keep on updating their features and interfaces on frequent basis.

One of the best things about them is that after collecting feedback from end users and their clients they always work on enhancing their user interface and make it more friendly and customer experience oriented. Recently they have launched a new platform named as Customer Messaging Platform that allows businesses receive messages from customers in a chat window even if they are offline

View Detail

Your customer happiness is two minutes away!

or may be one, if you type fast.

Request a demo