Live chat is a flexible feature which can be integrated with components of business operations as well as other support channels. It offers versatile functions and remains undefeated in upscaling. Such attributes deem live chat ideal for future transformations.

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In an industry where the lifetime value of a lead is higher, live chat performs as a cost-effective primary lead generation channel for legal services that promises major impact. Referrals are important for lawyers and 24/7 live chat support cultivates them perfectly.

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Live chat offers a golden chance to beat competition since real estate’s digital transition has been slow. Considering the greater lifetime value of real estate leads, 24/7 live chat support is capable of satisfying existing and potential clients.

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Live chat is a fantastic support channel to boost lead generation and conversion rates. It has two parts: planning and application. It’s vital to analyze the website’s traffic per page, cross browser accessibility, responsiveness, user interface, user experience and regional customer base.

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