We can guarantee powerful solutions for your customers by identifying their pain points. This is precisely how we guided Bamboo Nutra in building a solid foundation for their online customer support. By combining the unique attributes of email and live chat services, we were able to raise their customer satisfaction ratio to 96%.

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Live chat was the critical component missing in the customer support of Safer VPN. It enabled their lead generation to rise to 35-40% with the help of proactive live chat. By setting up a monitoring and analysis system, the needs of their prospects and customers were highlighted.

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Large companies, like Domain, lose to small competitors because they are unable to have intimate conversations with their customers and miss the chance to connect with potential prospects due to challenges in managing website traffic.

Download this case study to learn how we devised an advanced live chat support strategy for Domain that allowed them to deal with customers like any small company would.

The absence of 24/7 customer support resulted in missed opportunities for Alaska Structures. We devised a live chat support plan based on the demands of their website visitors. Implementing the plan showed remarkable improvement in churn rate and facilitated communication with their customers.

Download this case study to understand how 24/7 live chat services can completely transform the way you serve customers and capture leads.