If a prospective member is searching for reliable advice about health plans, you won’t be able to score a new member during off hours. That’s why our 24 hours live chat services for health plan guidance is ideal to snatch away new members from your competitors. You’ll be gaining more members while your competitors are asleep. Meanwhile, our live chat operators answer questions, capture valuable leads, test the eligibility of promising ones, assist them during enrollment and refer them to medical specialists or general physicians.

Our superior live chat answering services for medical insurers and other healthcare professionals come with in-depth management features. We provide accurate information to your existing members and those interested in buying your membership. Since we never take a single minute off the whole year, anyone contacting you via live chat can feel how dependable you are. In addition, we breakdown complex concepts for them so they may clearly understand their unique requirements in health plans.

We help you grow your membership while maintaining attractive rates for assistance regarding health plans with our managed web chat services for dentist offices, general physician practices and medical specialists in every area. Outsourcing means that you don’t need to spend a major part of your marketing budget on an in-house customer care team. Our health plans live chat staff is just as proficient in their job as any internally trained staff.

The live chat agents for patient health plans operating your live chat function are handpicked for their professionalism and connection to the healthcare field. They have sufficient knowledge of medical terms and procedures to assist your members. They’ve also been instructed on HIPAA compliance rules to protect the private data of your medical practice and that of your members.

Our 24/7 web chat service for health plans consultation includes customization to suit your particular preferences and the different needs of your medical practice. We analyze the load of your web traffic turning to live chat for determining exactly what adjustments you require. Then you may customize the live chat management’s components to suit your medical practice. Our live chat operators only use the scripts that you have developed with our team and have given your seal of approval to.

Our live chat agents bring in a stream of new members for you every month for health plans consultation. Our friendly, cooperative and knowledgeable staff wins them over every time.

We filter every incoming lead to figure out which ones are best suited to your specific membership benefits. We don’t waste time forwarding low quality leads.

Once a person has accepted the membership offer, we provide all necessary information they require and retrieve personal data you need from them during enrollment.

Our welcoming customer care for health plans guidance encourages people to ask questions about what you provide giving us the chance to market your services for free.

We follow your instructions for ethically gathering useful data from new and old members that permits you to design better marketing strategies and effective solutions for them.

Once we are aware of the needs of your members, we are able to refer medical professionals qualified to provide them with extensive health plans guidance.