Build stronger bonds with your patients through our managed web chat services for dentist offices. We provide top notch patient support to general dentists, endodontists, orthodontists, pediatric dentists, periodontists, prosthodontists, oral pathologists; and oral and maxillofacial surgeons. Our efficient appointment management, emergency protocol implementation, lead capture and lead qualification ensure patient satisfaction.

Our live chat agents for cosmetic dentistry and other dental practices are instructed in HIPAA compliance to protect the sensitive information of your dental office and your patients. We place safeguards for ePHI according to the U.S. Department of Health and Human Services.

We immediately inform you about an overseas patient seeking help with our 24 hours live chat services emergency dental care. Until you’re available to treat them personally, we follow your instructions to give them temporary relief.

Our managed live chat support for sedation dentistry includes emergency training for the entire year. We keep you remain informed about your patients’ progress on the go so you may offer proper medical advice.

When you outsource live chat operators for dental offices you can reduce the burden on your marketing budget. We are online 24/7/365 the whole year and simultaneously handle dozens of patients while being the most affordable option.

Our live chat operators have been trained to understand the needs of your patients during emergencies and how we must deal with them to present the fastest solution. We work with you to create scripts for general queries and urgent cases.

This is the most outstanding feature of our 24/7 web chat services for dental practices because we organize all your appointments even when you’re not available to arrange them yourself. A patient may make an appointment only to cancel it later because they won’t be in the city at that time. That’s not a problem for us and we make sure that your time is not wasted. Our live chat agents quickly update your calendar to remove cancelled dental appointments, notify you of rescheduled appointments.

The health of your patients is our top priority so we remain active online the whole year without any breaks or holidays in case an urgent query comes in. We devise an emergency protocol with your staff so that we all may work together to help a patient who’s in severe pain. This allows relevant individuals to become instantly aware of the patient’s case and prepare to provide them quick relief.

When your patient has been through a major dental procedure, they have to commit to follow ups. Our live chat is perfect for staying in touch with recovering patients who have been directed to provide the status of their recovery regularly. We take messages from patients who want to give their dentist updates about their condition and forward them to you as soon as they come in.

Our live chat services cater to all dental practices from general dentists to oral pathologists. We are instructed in the various dental services you offer. Therefore, we expertly sort out messages from patients depending on whom you can actually take on. The requests from patients you cannot help due to specialization differences are politely declined. The leads that fit your dental services best are captured skillfully and marked on your calendar on priority basis.