24-hours Answering Services for Dental Offices
Compassionate Support for your Clientele
24-hours Answering Services for Dental Offices
Compassionate Support for your Clientele
Voicemail limits your capabilities. If a patient contacts you and they are greeted by a friendly and compassionate voice then surely, their happiness proportion will increase. We offer Live Answering service for your Dental Office, we are available 24/7 and 365 days a year to greet and entertain your patients’ queries to offer them an enhanced experience.
You can opt for our services for 24-hours a day, or only in your after-hours, whichever suit your needs best. Our friendly and compassionate support team will make sure your callers receive an engaging and personalized support experience.
HIPPA Compliance & Dedicated Support Teams
We hold our clients’ privacy in utmost regards and assure you that your clients’ data is fully protected. We offer you a dedicated support team that is constantly working to entertain your patients, whenever you desire. We understand that medical practices must adhere to HPPPA compliance, so, if you want to opt for this functionality, then neither we nor our support agents would be able to access any patient information, during or after a support session. Only you would have the access to their data. With this feature, you have the maximum control over their data.
Affordable Pricing Plans
Around the clock answering services are important for a Dental Office, still maintaining a 24/7 call support can be fairly cost prohibitive for a dental office. We offer you affordable pricing plans with a compassionate support team. With us, your patients don’t have to worry about leaving messages on voicemail, never knowing when they will receive a callback.
We assist you in streamlining your dental practice by,
- Managing your after-hours live call support
- Booking patient appointments
- Taking messages from your patients
- Forwarding urgent cases directly to you
Additionally, our virtual receptionists will be constantly available for your patients, answering their every query in a prompt and friendly manner, thus, resulting in more opportunities for you.
Flexible Customer Support for your Dental Practice
We work with you to devise a customer service plan that perfectly fits your dental practice needs. But simultaneously, you don’t have to worry about us, if you want to scale your services in the near-future. Our services grow with your expectations. You can just inform us regarding your expectations and we will be sure to scale our 24/7 answering services for your dental office in a befitting manner.
Live Answering Services for Dental Offices
Appointment Scheduling
We provide a seamless and interactive way for your patients to book appointments at their preferred time. These small gestures increase your patients’ satisfaction proportion which in response increases their chances of returning again.
After-hours Support
Being available for your patients whenever they desire is paramount to achieve excellence. By extending your hours with our answering service for dental practices, you can rest assured that your patients will be entertained regardless it is your after-hours or the holiday seasons. We will help you maintain an active presence throughout the year, facilitating you in achieving much more.
Call Transferring
Depending on your instructions and a patient’s case, we will determine and immediately forward patient calls to the appropriate person in your dental office. So, that a critical patient can receive effective support from the relevant personnel.
Patient Messages Taking
Voicemail can decrease a patient’s satisfaction ratio greatly. This is usually because they are unsure when they will receive a callback from your office. Our 24-hours a day available virtual receptionists for your dental practice allow you to be present for your patients at all times. We would take messages from your patients and effectively convey them to you while assuring them that their message will be forwarded promptly and they will receive a call-back in a timely manner.
Client Qualification
We know that not all patients fit your profile. We work with you to devise pertinent personas for your clientele. Afterward, based on those personas, we ask relevant questions from a patient to determine whether they fit your profile. This filtration process allows us to qualify patients and subsequently send them to you efficiently.