Most patients with oral concerns cannot wait long due to pain and discomfort. Dental offices should hire email support agents to help them answer more quickly to appointment requests. If none of your staff members is available to reply to your patients who are asking for an appointment ASAP, they will consult another dentist. Since our email customer services extend afterhours and we’re active during holidays too, your patients never have to wait for 24 hours or more to confirm a simple dental appointment. We manage the calendars for multiple dentists within your dental care facility at the same time. Notifications and reminders are sent for each appointment at your dental office.

One of the most common queries directed at dental practices through email is about the charges for a certain dental service. Many patients compare dental charges and credentials before deciding on the specialist who they want to see personally. Outsource email support operators to help give your patients clear information about each dental service you offer along with its fixed charges. If you delay answering queries about dental charges, they might assume that you will be the expensive choice and steer away from you. Our email agents respond with updated charges for the dental service that they are curious about in no longer than 15 minutes.

The more advanced the dental procedure, the higher the number of questions being asked about it. When a patient emails you to learn more about oral or maxillofacial surgery, we can help you provide satisfactory answers to them in time. Our email operators can explain the diagnosis which points to the need for surgery in these regions. We can describe the gist of the surgery they might require in easy words so that they are fully aware of what the process entails. Many patients are interested in knowing more about the risks involved in such a surgery, which our email agents state as a matter of fact depending on that particular case.

During the hours when your email traffic is the highest, we are efficiently working to assist you in replying to queries about your dental services, charges for various treatments, details of dental surgery and more.

We are careful with how we handle enquires about pediatric dentistry while helping you manage your inbox. Experience in dealing with such cases allows us to successfully arrange appointments with your pediatric dentists.

Dentists who treat disease or injury of the supporting or surrounding tissue of the teeth can rely on our email support to assist them with handling queries from their patients. We can organize everything from appointments to follow ups.

Since patients of orthodontists need long term care, our email customer services can help manage email communications with them. We set up appointments for the inspection of the malocclusion they exhibit and subsequent treatments at your dental clinic.

Patients who are suffering from problems with their internal tissue including the pulp region can communicate their concerns to you via email. We will help your endodontic professionals diagnose and treat them through suitably scheduled appointments.

Patients with medical insurance for dental care may discuss their concerns about related EOB statements through email with your staff. Since our email agents assist you with financial matters, they can process EOBs from insurance companies as you direct.

Our email support helps your staff keep you updated on the condition of your patients after they have receive treatment from your dentists. We regularly gather data from such patients so that your dentists can decide the next step their treatment program.