Whether your patients are present in your time zone or not, there will never be any issues with missed opportunities or complaints of unavailability. Outsource email support operators to take care of any appointment requests which come in when your regular staff has left the office for the day. We can help you build long lasting relationships with your patients by winning their trust. You will build a reputation of being a reliable medical professional within your area of specialization. Your patients don’t have to turn to another healthcare expert because our email agents are available to make appointments for them 24/7 both afterhours and during your busiest hours.

If you’re part of a hospital’s administration or run a clinic where several medical professionals work together, making appointments can get a bit chaotic. Hire email support agents who are dedicated to supporting your staff in setting up appointments for different departments and medical experts within the same facility. This means that not a single email from your patients will be ignored accidentally. Your patients will receive premium customer care through our email support. We respond to every email within 15 minutes so your patients won’t have to wait for 24 hours to receive a reply about whether their doctor is available during a convenient time or not.

The security of your private data and the individual medical records of your patients is our top priority as we adhere to strict HIPAA guidelines while assisting your staff through email customer services. Sometimes there are patients who have gone through diagnosis but are unsure about which specialist to see. Our email operators can help them make the right decision by accessing the knowledge bank to check the qualifications of your medical specialists. We explain who such patients should visit and why as indicated by their diagnostic reports. They can quickly make appointments through us to see that specialist once they have finalized their decision.

Larger medical institutes receive hundreds of requests to see particular medical professionals every single day. Our email customer services can help your staff manage patient records, appointments and calendars better for different departments and healthcare experts.

There may be certain hours of the day or days of the year when you get the greatest number of requests for appointments. Outsourcing email agents guarantees that your staff will never be overworked and appointments will be scheduled smoothly.

There are plenty of missed appointments due to negligence or genuine reasons for delay which we can help you organize and reschedule at a more suitable time both the concerned doctors and their patients.

In order to prevent the occurrence of missed appointments due to forgetfulness, our email operators can assist your staff by scheduling reminders for the meeting. The doctors and patients are notified on the go to ensure attendance.

Our email customer services can improve the efficiency of your appointment management through smart rearrangement in the event of cancellations. We are fast at responding to cancellations, notifying the medical staff and refilling empty time slots.

There is no chance of confusion or scheduling double appointments for a single time slot with our email support assisting you every hour of the day. Our email agents maintain separate calendars for each medical professional in your facility.

We have access to your medical staff records so our email operators are aware of the credentials of each member in it. This makes it easy for us to point patients who require specialist attention in the right direction and set up appointments for them.