+1-833-247-CHAT
HIPAA secured customer services
for healthcare providers
We book patients through live chat, inbound call answering, and answer your
patient email enquiries in real time. We give your patients an experience of care.
HIPAA secured customer services for healthcare providers
We book patients through live chat, inbound call answering, and answer your patient email enquiries in real time. We give your patients an experience of care.
Acquire more patients through live chat
There are patients waiting on your hospitals and medical practice websites who are looking to book appointments with specialty physicians. A lot of them are looking for urgent care and many of them are interested to explore physician profiles before they book them. They always have questions about Medicaid and Medicare facilities.
We engage with your potential patients, answer their questions, and book their appointments by offering 24/7 live chat customer support for your healthcare websites.
Acquire more patients through live chat
There are patients waiting on your hospitals and medical practice websites who are looking to book appointments with specialty physicians. A lot of them are looking for urgent care and many of them are interested to explore physician profiles before they book them. They always have questions about Medicaid and Medicare facilities.
We engage with your potential patients, answer their questions, and book their appointments by offering 24/7 live chat customer support for your healthcare websites.
Healthcare call centre services
40 out of 100 patients who call during after hours, leave a message, book their appointments with practices who were available to answer their calls. Never miss such opportunities just because you could not answer their calls. While you are diagnosing patient diseases or busy in patient appointments, we take your calls, book more patients, and answer their questions.
Our healthcare answering services never miss any opportunity and are available during day or night, rain or shine.
Healthcare call centre services
40 out of 100 patients who call during after hours, leave a message, book their appointments with practices who were available to answer their calls. Never miss such opportunities just because you could not answer their calls. While you are diagnosing patient diseases or busy in patient appointments, we take your calls, book more patients, and answer their questions.
Our healthcare answering services never miss any opportunity and are available during day or night, rain or shine.
Email support for patients booking
Your medical practices and hospitals receive thousands of emails on daily basis where patients enquire about specific treatments, surgeries, and diagnoses. They are all your potential customers and you never want to miss anyone of them. Because of several available alternative options, your patients may not wait for you to come in the morning and receive replies to their email enquiries.
We answer your emails in real time, book patients in your calendar, and engage with your patients even after they are done with their treatments.
Email support for patients booking
Your medical practices and hospitals receive thousands of emails on daily basis where patients enquire about specific treatments, surgeries, and diagnoses. They are all your potential customers and you never want to miss anyone of them. Because of several available alternative options, your patients may not wait for you to come in the morning and receive replies to their email enquiries.
We answer your emails in real time, book patients in your calendar, and engage with your patients even after they are done with their treatments.
Urgent care customer support
Emergency home care and other patients call your practices and hospitals to check if doctors are available or not. We build their confidence by answer their enquiries in real time and providing them available emergency care details. Your patients search your hospitals and practices online and land on your websites. Their first priority is to search your medical office number on your website and call immediately.
If there is a proactive pop up of live chat on your hospital and medical practice website, then same enquiries can be answered in real time. Our health care customer service solution covers every possible patient’s touch point.
Urgent care customer support
Emergency home care and other patients call your practices and hospitals to check if doctors are available or not. We build their confidence by answer their enquiries in real time and providing them available emergency care details. Your patients search your hospitals and practices online and land on your websites. Their first priority is to search your medical office number on your website and call immediately.
If there is a proactive pop up of live chat on your hospital and medical practice website, then same enquiries can be answered in real time. Our health care customer service solution covers every possible patient’s touch point.
Medical practice customer
support
You must be spending a lot on advertising your specialty doctors and sending awareness messages through different mediums. In return potential patients must be visiting your websites, calling your medical offices, and sending you emails to enquire about your availability and treatment charges.
We answer your calls, follow up with your patients, send quick email replies and convert your web visitors in to your potential patients.
Medical practice customer
support
You must be spending a lot on advertising your specialty doctors and sending awareness messages through different mediums. In return potential patients must be visiting your websites, calling your medical offices, and sending you emails to enquire about your availability and treatment charges.
We answer your calls, follow up with your patients, send quick email replies and convert your web visitors in to your potential patients.
Hospitals customer support
Your hospital’s phone number, info email address, and website are the main faces to your potential patients who are searching online or finding your contact details from a local directory. Obviously they are in need of urgent care or they are looking for some specific treatment. Your long waiting call queues, 24 hours email answering TAT, and no live chat engagement on your hospital website, makes your patients confuse.
Live Chat Ltd’s healthcare expert call centre agents serve your patients on every touch point and convert them, where you’d be missing such opportunities.
