Automotive approaches to the 6th largest economy in the world with $10 trillion annual mark. From last five and half years, each month our resources are producing millions dollar revenues by generating quality leads through managed live chat. US, CA, AU and EU are the regions where our service density is quite higher.

On daily basis our clients from automotive industry are receiving sales inquiries, part exchanges, vehicle full service bookings, vehicle parts inquiries, insurance and lease interests. 70% results are produced through live chat and 30% are by email support and marketing. On average our automotive conversion rate is 75%.

200 e-commerce stores trust our team because we are reducing 70% of their card abundance and boosting their customer values by 300%. During pre-purchase we fill your customer carts with cross sell and upsell, and suggest them best manufacturers.

On the other side during post purchase, we help your customers throughout your product lifecycle by managing warranty claims, updating product delivery status, returns, and technical support. Using latest technologies, we are able to measure sales conversion, track customer behavior and offer customized promotional bundle offers that actually increase extended sales by 25%.

Brokerage firms and realtors are making nearly $ half trillion as commissions. Real estate firms are spending huge amounts on new technologies and advertising that help them to display properties and acquire unique targeted visitors on their websites.

We are dealing with thousands of real estate firms and agents across the globe and generating quality leads from their website visitors. Through live chat and connect calls, our teams are delivering legitimate sellers, buyers, investors, landlords, and tenant leads directly in the inboxes of our clients. On average our real estate conversion rate in 45%.

Density of call center support in telecom and internet industry is already higher. Email support has been vital part of telecom and internet businesses.

Live chat customer support is now resolving 9 out of 10 cases in real time. One live chat agent can handle 4-5 simultaneous chats and resolve issues making it 4 times more productive and efficient as compare to traditional voice support. We centralized Omni channel customer support and made it possible for support staff to pro-actively identify issues and react on them. 6 giants from this industry are with us and we have streamlined their customer support.

Hosting and web services comprises of $50 billion annual turnover world wide. With 10% annual growth rate this industry is becoming quite competitive and battle of winning customers is all about up time and customer experience. All of the big players in this industry are utilizing managed live chat and email ticket management services to quickly help their customers. Currently we are working with US companies to help their customers choose the best plan.

Our dedicated teams are managing almost half a million support tickets in a week with 15 minutes’ average response time and quarter a million live chat inquiries in a week time period with 30 seconds average response time.

Our trained and qualified operators are helping students in their education planning and applying for the courses. Parents and guardians always look for information about your school, college and university. We are helping your institutes to connect with decision makers and engage them with required information.

At Live Chat Ltd, team of educational experts are increasing admission applications, delivering course interests and answering hundreds of quick answers that streamline applying process. Through live chat and email support, we are managing existing and potential students of nearly 2500 educational institutes across the globe.

If you are a marketing agency or running a media house, then you must take great care of your potential clients, leads, and opportunities. In a business to business scenario, its quite difficult to nurture a lead and put it in CRM as an opportunity won entry. On the other side you may have a lot of work in pipeline and your clients are looking for status updates.

We help your teams to manage email drip campaigns, qualify your leads by calling them immediately, and capture more leads on your agency websites through live chat interactions. We schedule prospect follow ups and nurture your leads until they closed as valuable clients.