Viewing and Service Bookings
24/7 call support for viewing and service bookings
Viewing and Service Bookings
24/7 call support for viewing and service bookings
Appointments with car dealership
Prospective buyers are browsing your automotive website 24/7 depending on their routine. That’s why you should outsource call services to manage their enquiries about various car models and car parts. Our quick response time encourages your clients to set up appointments with your car dealership through our call operators. They can let us know what time slots work for them, what kind of cars they are interested in checking out and if there is a specific staff member they would like to meet with. Our call agents mark upcoming appointments for viewing new and used cars on your calendar. We send you reminders so that you never miss any appointments. In case of cancellations, our call operators can just reschedule them for you.
Arranging accidental repairs
Your clients can talk to our automotive industry experts on the phone any time of the day if their car has suffered accidental damages. It’s convenient for them to call us from anywhere if they are travelling and schedule an appointment when they are expected back in town. We remotely gather information about the kind of damages that have occurred and create a brief report before sending it to your internal staff for inspection. Our call operators can advise your clients on how to minimize the damage and prevent it from getting worse before they reach your workshop. They can give us convenient hours which would suit them for an appointment setting for accidental repairs.
Bookings for car accessories
Among your clients are businesses which need to maintain their cars in good condition for daily use so their car accessories must always be in order. If they are having trouble with broken or worn out car accessories, your clients can just dial our customer call center. Our experts will advise them on how best to approach the matter and give them options if they wish to upgrade their car accessories. A quick call to our agents allows them to get bookings for the car accessories they want to incorporate into their vehicle. Your clients may cancel their bookings for accessories any time with a call to us in case they change their minds about them.
Trained call agents for automotive company
Calls from your clients are all handled by operators who have years of experience managing queries for automotive companies. From car dealership bookings to accidental repairs, your clients can ask us for assistance with anything through a call.
Latest car models
There’s always a buzz surrounding new launches in the automotive world so we often receive calls enquiring about these car models. Our call agents explain their features, pricing, technology and aesthetic qualities to your clients.
Viewing used cars
You don’t want any of your clients to regret their purchase at your car dealership so our call customer services arrange viewings for used cars your clients are interested in purchasing. We give them information about each car they have shortlisted.
Car loan consultants
In case your client is dead set on a car that exceeds their present budget, they can give us a call to learn about possible payment solutions. Our call help desk can assist them by providing sound advice on car loans depending o their financial status.
Finding models
Our answering services are helpful for clients who are unsure about which car model they should buy. We ask them about the purpose of their purchase, the drivers’ preferences and any special features they are looking for. Our recommendations are based on their needs.
Parts & accessories
If your clients are in search of particular car parts or accessories for their vehicle, our call operators can push them in the right direction. We make sure that the product they have selected is actually capable of fulfilling their demands.
Accidental repairs
You never know when a client of yours may encounter accidental damage and need their car fixed on an urgent basis. Outsource call customer services to allow such clients to make appointments for accidental repairs whenever they require.