You may think that email support is slow but our response time is only 15 minutes for every query that comes in about dealership visits. Unlike call support, our email customer services don’t force your clients to remain on hold until an operator is free to set their appointment. Your clients may send in details about the car model they wish to inspect on their visit and we will arrange things with your internal staff. We mark them on your calendar and send notifications to your staff. They can view it while travelling and will also receive reminders for each appointment. In case your client emails us to cancel the appointment, we will immediately notify the concerned staff members. We also handle the rescheduling of appointments to more convenient time slots.

We build strong bonds with your new and existing clients by being cooperative when they email us about accidental repairs. They may contact our reliable email agents any time to organize appointments for their damaged cars. Your competitors will not be able to keep up with your outsourced email support with just an in-house team. Another benefit of outsourcing is that we reply to your clients’ emails remotely so they don’t take up and room in your office. Our outsourced email support for the automotive industry has the perk of responding to accidental repair requests 24/7/365. If your client’s vehicle has suffered significant damage and they have an important trip coming up, we will be able to set up appointments for them ASAP.

Your clients want to keep their cars in top shape for business and pleasure trips. They don’t want to be embarrassed because of damaged car accessories that ruin the whole look of their immaculate vehicle. Just a few minutes of talking to our email operators will remedy the problem for your clients. We have a team of experts handling automotive bookings including those who are interested in purchasing car accessories. Your clients can talk to our email operators about the car accessories that they have their eye on and ask for recommendations that will suit their vehicle. Our email agents are quick to organize car accessory bookings and notify your concerned staff members of the appointment.

Since our email operators are working every day for the whole year to manage viewing and service booking requests from your clients, you’ll definitely notice an increase in customer satisfaction and retention rates.

Hire email support agents who will be prepared to handle the flood of viewing requests coming in when you announce a new car model that will be available soon after its release. We are able to manage each request individually and fill empty slots in your weekly calendar.

There has been a rise in the purchase of used cars so our email customer care pays special attention to your clients who are looking to buy used vehicles. They can discuss their requirements, budget and conditions for buying a used car before booking a visit.

We have a group of automotive industry experts working for our managed email service desk. This means that technical assistance and consultation on car loans or buying car parts is just an email away. We find out what exactly their needs are and find the right matches for them.

Some clients may not be confident about the car models that they have initially selected on their own. They may be looking for a vintage car or they might be interested in a model which has not been released yet. Our email agents discuss features and prices of their selected car models with them.

Our email support operators gather necessary information about their vehicle’s specifications and their preferences before presenting suitable products for them to choose from. We make appointments for them so that they may inspect the expensive car accessories in person.

Timing is crucial during emergencies like accidental car repairs. This is why our email customer services can be convenient for your clients who are frustrated over vehicles that they need but also must get repaired. They can simply book accidental car repairs through our email operators.