Customer Service
24/7 Live chat for the automotive industry
Customer Service
24/7 Live chat for the automotive industry
Increase sales with managed car dealer live chat services
Our friendly live chat agents help your clients in selecting car parts, repairs services, specific vehicle models, car loans and direct them towards expert consultation for the automotive industry. We customize live chat for your particular automotive business.
Instant solutions from live chat operators for automotive industry
We help your clients efficiently with the most experienced automotive customer service beating your competitors in sales and customer experience. Our 24/7 ensures that your clients never have to wait for longer than a few seconds.
Higher customer retention with 24/7 managed live chat for car dealerships
Your clients will never want to take their business elsewhere with our trained live chat staff providing them the most reasonable solutions to all their confusing automotive troubles all day 365 days a year.
Outsource auto dealer chat to ensure lower operational costs
Don’t waste resources on in-house customer service that has limited timings and capabilities. Our live chat services for the automotive industry runs 24/7/365 and costs less than maintaining an in-house team too.
Car dealership live chat customer services guarantee customer satisfaction
Part-specific search
Our live chat agents are skilled at identifying exactly which car part your clients require to get their vehicle up and running again. We browse through your database of available car parts trying to find a match for your client’s request. We provide recommendations within their budget and help them make the right choice.
Queries about models
We have a team of live chat operators who have years of experience handling clients of car dealerships. We have deep knowledge of popular car models and the ones that you are currently promoting. Our live chat agents ask all the right questions from your client to understand their needs before showing them the best options.
Repairs requirements
Our experts answer all kinds of queries regarding repairs based on their extensive experience in the automotive industry. It’s easy for us to identify the issues your client is facing depending on the indicators given by them. We help them find the underlying problem and suggest solutions for their particular model.
Services questions
Our live chat service is integrated into your automotive business in a way that makes us seem like internal staff members. Our live chat team is intimately familiar with all the services you offer and the experts working under your management. Any client inquiring about specific automotive services or your availability gets an instant answer from us.
Expert consultation
Our live chat team consists of trained agents who possess expertise about a broad range of topics connected to the automotive industry. We’re perfectly capable of guiding your clients about technical knowledge regarding their vehicles and their operation. Our live chat staff also forwards their cases to the most suitable employee of your company for advanced consultation.
Set appointments
After we’ve provided necessary answers to your client’s queries, the next step is to meet them in person. We manage your calendar including appointment setting, appointment rescheduling, appointment cancellations and more. Our live chat operators send you immediate notifications about modifications and updates in your calendar.
Loan guidance
When your client has selected their dream car and are looking for funding, they require the proper knowledge only an expert on car loans can provide. Our live chat operators offer them beginner’s guidance about car loans and gather basic information about their case. We direct them to your loan consultation department and book appointments for them.
Payment options
Our live chat agents are well-versed in what payment methods are acceptable to your company. We are aware of the policies you have set for payment in installations and guide your clients through the entire process. We take them step by step from filling out application forms to confirming payments before vehicle delivery.