Leave your competitors behind with our live chat services for car rentals that operate afterhours. We bring in more leads for your business, manage bookings and solve any problems your clients might face every day of the year. Since our live chat agents have been working for car rentals for a long time, they have the necessary experience to capture high quality leads for your business. Those looking for car rental pickups from airports and hotels can book vehicles through our live chat agents. Besides capturing leads for car rentals, our live chat agents filter and grade them for your convenience. We place the ones with lower value at the bottom and the ones with the greatest potential at the top. Then, we deliver these leads to your sales experts.

You can save on operational costs in the hospitality industry by outsourcing 24/7 live chat for your car rental company. People who have early morning or late night flights can make bookings on an emergency basis via live chat. We can accomplish more tasks without missing any queries from your clients. Our virtual receptionists for car rentals work remotely helping your international clients. Grow your car rental business globally by building strong bonds with your clients through custom live chat that is a true representation of your values. Our custom live chat scripts may be adapted for various communication purposes and you may decide on how much of our help you need according to your website traffic.

Our live chat services are flexible for your clients who are trying to rent a car on a tight budget for an important journey. They may unexpectedly want to drive to their hotel with more people and need to update their booking. We ask them about their needs and narrow down the search to the most affordable cars. Comparing prices helps them decide which one is the right choice for them. Sometimes your clients may be inexperienced in selecting cars and require an expert’s advice. Our live chat agents make suggestions based on their description of the perfect car. We explain the features and benefits of each recommendation to make it easy for them.

Having a 24/7 live chat service for your car rental company allows you to significantly raise your number of bookings on a daily basis. Your clients can click on your live chat feature any time of the day, any day of the year to make a booking.

Your clients will never have trouble being put on hold while trying to cancel their booking for a car rental. Our live chat operators communicate with multiple website visitors at the same time. Once they confirm their cancellation, we’ll notify your internal staff immediately.

We help your clients decide on the most suitable pickup and drop off locations like hotels, airports, restaurants, etc. Our live chat agents try their best to provide maximum convenience to your clients while making car rental bookings with your company.

Every client who contacts us through live chat has a set of requirements for the vehicle they’re looking for depending on their personal preferences or the nature of their journey. Our live chat operators find them the best options that match their demands.

Your clients can always ask us about the payment methods you accept. They may be short on cash while travelling and wish to pay by card. Our live chat agents discuss the pros and cons of available payment methods in light of their current situation.

Car rentals cannot maintain a good relationship with their clients without trust which is why we help your business dealings stay transparent and prevent miscommunication about billing. Our live chat operators explain all the charges to your clients and ensure that they are not paying extra.