The idea of a community center demands a personal touch so our email help desk takes special care while designing email templates and drip campaigns for them. We have a group of experts who possess vast experience in dealing with community center members. Our email customer services have been customized to deliver the best advantages to community center members. Outsourcing email operators for community centers allows you to remain in touch with members at odd times. If someone’s membership is expiring and they need to reach you during the holidays for renewal, our email agents will be available to process their renewals even if your staff isn’t at the office. People requesting to be registered as members at your community center afterhours receive quick responses from us as we add them to your membership records.

Your community center offers activities to people of different age groups from pre-schoolers to senior citizens. There is a broad range of categories you may focus on including arts and crafts, morning exercise, gym training, self-defense classes, martial arts, photography, cooking, reading and others. People interested in applying for memberships have plenty of questions of the particulars of these programs. We can help your staff reply to their emails so that they can move onto the filling of applications according to their personal hobbies. Our email operators respond to every email 15 minutes instead of 24 hours. Outsourcing prevents your staff from being overworked and facilitates communication with prospective members as well as existing members.

People who are considering applying for membership of your community center must be aware of your eligibility criteria for various programs. There are also terms and conditions such as that regarding payment of membership fees and the equipment being used by them. When someone emails you with particular questions, our email agents can assist your staff in providing correct information. People will develop a good impression of your community center even before they have entered your premises thanks to our professionalism. We gather required data from potential applicants and tell them whether they are eligible for membership or not.

We serve as a helping hand for your regular staff especially during rush hours and holidays throughout the year. Our email help desk answers queries your memberships have about various programs and register them for the ones that they like.

Depending on when a member was first registered, community center memberships must be renewed before their expiration date. We help your staff send reminders about it and carry out renewals.

Our email operators are prepared to welcome new members of your community center 24/7/365. We guide them in filling out the required application, acquire the necessary documents and add them to your records.

Before a member signs up for a program, they email you to learn more about what advantages they can expect from a certain program. Our email agents help your staff reply to such queries at any time of the day.

A non-member has no idea of what criteria they must fulfill before being eligible to apply for membership at your community center. We assist you in responding to such questions case by case for potential applicants.

There are dozens of emails you receive daily from members and non-members asking for more details on certain programs offered at your community center. You can rely on us to help you with them afterhours too.

If any of your members have complaints regarding billing issues, technical website errors, faulty equipment, security concerns, etc. they can email your staff and we will assist them in receiving satisfactory replies.