Your customer experience will improve a great deal with our 24/7 live chat service for restaurants because your customers will be able to make reservations or order food any time through our live chat operators. When someone uses your chat function to place an order or make a reservation for that day, our live chat operators make sure to tempt them with the delicious daily special on your menu. We don’t just improve communication between you and your contacts but also everyone related to your restaurant. The people who supply fresh ingredients to your restaurants or make special deliveries can talk to us if they have any questions or wish to leave a message for you.

We welcome your website visitors, take their orders for home delivers, help them make reservations, process their complaints and answer any questions they have using custom live chat scripts developed with your cooperation. Our live chat services are ideal for customers who wish to make special requests from your chef regarding their reservation. They might want to ask about your restaurant policies because they’ve got some activities planned for their events. Our live chat operators guide them in fulfilling their special requests.

Our live chat team is much better than hiring expensive in-house customer service because our virtual receptionists don’t need space in your office or take any holidays. They serve your customers 24/7/365. Your customers can even discuss their experience at your restaurant and inform us of any complaints they have so we may forward them to your internal staff for processing. We gather data from your customers and send it to your marketing team for developing successful future campaigns.

Our live chat service for restaurants operate 24/7 so that your customers can make bookings with their friends, family and coworkers at any time of the day. We help you handle the rush during holidays too. This is especially useful for making simultaneous bookings to avoid customers giving up on reservation.

Your customers can talk to our live chat operators about what kind of event they’re planning to host at your restaurant and how many guests are expected to attend it. We discuss menu, seating arrangement and timings that they prefer while matching them to your restaurant’s availability.

We’re responsible for taking orders for home deliveries on live chat. Your customers just have to tell us what they want from your current menu along with their contact details and address. Our live chat agents confirm their orders and keep them updated until your rider reaches their address.

Even if your restaurant’s name and tagline isn’t a dead giveaway for what you serve, our live chat agents take care of that aspect of marketing for your business. We inform your customers about the kinds of cuisines you specialize in and the menus for each of those cuisines.

While planning meetups at your restaurant, your customers might be confused about the serving sizes of the items on your menu and whether they will be enough for the guests. They can chat with our live chat agents to learn about serving sizes at your restaurant before finalizing their plans.

Different customers have different tastes but some are worried about consuming food with ingredients they are allergic to or are avoiding due to medical reasons. Our live chat agents are quick to respond to customers seeking reassurance about the items they plan to eat at your restaurant.