Hire our virtual receptionists to stay ahead of your competitors in the legal marketing industry. Your sales department will report a noticeable rise in high quality lead capture through our 24 hour answering services. You will be able to extend your business hours for prospects that are not present within the same time zone or too busy to call you during your office hours. While your competitors are resting, our agents are occupied in managing inbound and outbound calls for your business. We discuss the specific questions you wish us to ask your callers to optimize lead capture for your company with your sales experts. Our call services are integrated with your CRM for delivering maximum productivity.

When a call comes in, our call agents greet them warmly and patiently listen to their enquiry. We pay each call equal attention and make sure that your clients are aware that you prioritize their satisfaction. This is a big step up from a recorded voice that takes them through a maze of numbers to press before they reach the right person. Your clients know that a professional legal marketing expert from your company is simply a call away whenever they have any questions. This is a major advantage that pulls prospects towards you instead of your competitors. Offering the ultimate customer care through 24-hour call services boosts your customer retention.

There are two-fold benefits in outsourcing professional call agents to handle your customer care for legal marketing agencies. Of course, anyone can reach you day or night which is ideal to deal with urgent cases. You are also able to direct our call operators in arranging outbound calls. Have you considered all the leads you would miss out on if your in-house customer care was limited to just office hours? That will never happen if you outsource call services for legal marketing. Besides capturing more leads, outsourcing saves your real estate resources since call management is remotely carried out. Overall, it’s an affordable option that increases conversion.

Our call service agents collaborate with your sales department to create a list of relevant questions to ask your callers who are interested in learning more about your legal marketing services. This increases the efficiency of the process of lead capturing on call.

Our call operates are intimately familiar with the nature of your legal marketing services and what kind of leads you are seeking. Once we have filtered incoming leads, we grade them according to the potential they possess for conversion and forward them to your experts.

Our call agents work closely with various departments in your legal marketing business. Together, we are able to manage outbound calls to people who have taken some action to show that they’re willing to avail your services in the near future.

Our call services are available 24/7 so that anyone may contact us to reach particular legal marketing experts in your employment. The best part about having a friendly call agent is that we can quickly connect them to the professional they wish to speak to.

While our call services run 24 hours a day, your office hours are limited meaning that we cannot route incoming calls to your legal marketing experts afterhours. In such cases, our call agents responsibly take messages for them and deliver them instantly.

Even if your employees are not at the office, our virtual receptionists quickly take appointments for them through calls. We manage your calendars 24/7 updating your legal marketing professionals about new appointments, rescheduled appointments and cancellations.