Direct responses
24/7 call services for direct response marketers
Direct responses
24/7 call services for direct response marketers
24-hour call management for direct response marketing
Most businesses rely heavily on direct response marketing to generate leads. You could receive calls from your leads at any hour of the day. Put your best foot forward by offering them maximum convenience on their first call. This increases your chances of turning them into paying customers and getting better return on investment. Our cooperative call agents are available 24 hours a day all year to quickly take calls from leads generated through direct response marketing. Our friendly conversation during their initial interaction with your business encourages them to choose you over your toughest competitors.
Lead management on call for direct response marketers
Our call agents are especially trained to handle direct response marketing leads. We do a lot more than just capturing leads for your business. Our 24/7 answering services help you extend your business hours to boost the number of leads captured per day. After collecting incoming leads, these are filtered by our experts and ranked. Not every lead has the same value. We’re well-versed in the attributes of a powerful lead. These are granted the highest grade and sent to your sales department for further processing that result in conversion. Those which don’t exhibit sufficient potential for conversion are shifted to another step of your funnel.
Outsource call services for direct response marketing
Providing 24-hour call services to capture leads for direct response is highly effective but an in-house team is not ideal for this purpose. They are restricted by your limited office hours so they cannot answer calls day and night. Our call operators don’t even take holidays so you’ll never be short-staffed by outsourcing call services for direct response marketers. Virtual receptionists don’t need any space in your office so you have more area to utilize for your core operations. You can pay attention to daily tasks while we tackle incoming calls for your business. This saves your resources and guarantees a higher level of productivity at a reasonable cost.
24/7 answering services for direct response campaigns
Lead capturing
Before we start taking calls for your direct response marketing, we have discussions with your experts to decide what questions would be most suitable to capture leads for your business. Then our call operators begin handling calls from your leads incorporating these useful questions.
Lead qualifying
It’s not enough to just capture leads so our call services encompass complete lead management that includes lead qualification for your direct response marketing strategies. Our experts judge which leads will prove to be most valuable to you and give them the highest ranking.
Call forwarding
Besides calling for more information or signing up for your services, a lead may want technical expertise from your employees in certain departments. Our call agents rush to connect them with the most suitable professional to answer their query or undertake a task for them.
Message taking
We’re available on call 24 hours a day to cater to leads from your direct response marketing. However, your employees have to go home so our call operators are prepared to take messages meant for them. These are immediately sent to their inbox even if they are travelling.
CRM integration
Our aim is to collaborate with your experts to show the best side of your business when handling direct response leads. We may be the ones capturing and qualifying leads but we need your sales department to process them for conversion. We also take directions for outbound calls and other communication.
Reporting data
There is a bonus to our answering services for direct response marketing. Our call agents are constantly gathering valuable data from incoming leads. This data is organized into reports which are sent to your marketing to draft effective campaigns in the future.