Hiring live chat services for lead management is a sure fire way to speed ahead of your competitors. Our live chat operators are available every hour of the day and every day of the year. We’ll be capturing leads for your business afterhours while your competitors are sleeping.

The live chat team we recruit includes individuals who are passionate about marketing and are experienced in customer relationship management. This makes a big difference in the quality of assistance we offer in lead management.

After gathering consumer data and capturing leads, it’s time for us to sit down and filter leads for your sales representatives. Our background in customer relationship management and the knowledge we possess about your business allows us to filter the best leads to be forwarded.

Our live chat operators follow detailed instructions on the kinds of leads you are seeking for your business given by your inner staff. This makes us capable of grading incoming leads precisely to save the time and energy of your sales representatives.

It’s the job of our live chat operators to gather, grade and distribute incoming leads to your sales staff. We divide the leads into categories as directed by your experts and forward them to the most suitable sales representatives so that they make take action to convert them.

Our live chat solutions are perfect for lead managers because they include the integration of our live chat team with your inner sales team. This powerful combination raises the productivity levels of your business by guaranteeing fast optimized communication.

Every year a large chunk of your revenue goes into marketing strategies that boost lead generation. Our live chat services ensure that you receive the best return on investment! None of the resources you’ve spend on lead generation will be wasted with our responsive live chat services for lead management.

An internal customer service demands space and supervision but our virtual assistants are active 24/7 remotely to assist in lead management. Our live chat service is never down and we work hard on holidays too. Overall, it’s a lot more effective and inexpensive as compared to hiring in-house customer care.

Our live chat agents have the ideal response time which means that anyone sending you a message will receive a reply within a few seconds. Our friendly tone puts your prospects at ease allowing us to extract necessary information from them.

Once a lead has been captured through live chat, it is analyzed and compared to existing leads. It is graded based on its value to your business and then delivered to the sales department. We cooperate with your sales representatives in contacting your chosen leads for conversion.

Our live chat services are integrated into your customer relationship management. We actively assist your internal staff from lead generation to conversion. We quickly take messages your prospects or leads might have for you and deliver them to the right people in your company.

Our live chat service builds a network that not only connects your consumers to your business but also connects your departments with each other. Our live chat operators efficient deliver information to recipients in your sales team when they are working on a valuable lead.