Universities Admissions

24/7 Live chat services for college and universities

Universities Admissions

24/7 Live chat services for college and universities

Increase level of engagement with students

A drop in the number of students applying online for your college courses and programs indicates a lack of interaction. Our live chat services add life to your institute’s official website and encourage direct contact with prospective students. Our managed live chat for education and admissions don’t just target students wishing to enroll in your university. Our live chat operators communicate effectively with current students, alumni, faculty members, administration and other institutes desiring collaboration as well.

Increase number of applicants and admissions

Applying students have dozens of prestigious colleges on their list so we make sure that you rank highest among them. Imagine a student coming across your website and leaving without filling in an admission form because they had an issue at one section but no one was there to guide them. Our live chat customer services for university websites respond to all queries within a couple of seconds. Not only do we answer specific questions they have about courses or facilities, we also provide useful links related to admissions and life on campus for them.

Student stay and visa application guidelines

Foreign students have the hardest time while choosing a university because they are worried about embassy regulations. Our live chat support for university admissions assist foreign students every step of the way from making an account on your website to submitting required documents with their visa application. We inform them about university policies regarding foreign student admissions and possible accommodation arrangements. Our live chat agents use their experience to offer great tips on how to successfully pass their interview at the embassy to gain a student visa.

Around the clock customer services for international applicants

Every semester there are hundreds of foreigners applying for various degrees and diplomas at your university but they don’t get the online support they need. That’s a good reason to outsource live chat for educational website offering information about different departments which are most popular among foreign students. Our 24/7 live chat services operate on every day of the year including holidays. So, students living abroad may talk to a professional virtual assistant any hour of the day and get quick detailed answers to their questions about admissions.

Fee structure and university environment information

Funding for tuition fees and research is among the greatest concerns of students during the application process. Our live chat services are integrated into your administration with access to all information related to fee structure and scholarships. We guide applicants in their search for funding, suitable scholarships and timely payment of tuition fees. Our live chat assistants also give them an idea about campus life including existing clubs, annual events, cultural activities and nearby hotspots.

Live chat support for college and university admissions

Capture potential students’ leads

When a student visits your college website, our live chat feature will pop up catching their attention instantly. They probably have many questions about your university depending on their priorities. Instead of spending time with a thick prospectus, they can directly ask our live chat agents specific questions in their mind. We engage with them promoting the shining qualities of your institution while gathering their contact information.

Admission status information

Once an applicant sends in their final form, they are constantly nervous about the status of their admission which is where we come in. Our 24/7 live chat services enable them to stay in touch with your admissions officers. They can simply send in a request to receive an update about the status of their application. Our live chat agents confirm it you before getting back to them.

Assist in student application process

The arduous task of filling out dozens of college applications can be made easier for your prospective students through our 24/7 live chat support. There are several important sections in an application that cannot be skipped or filled in incorrectly otherwise that application is rejected right away. We prevent this from happening by helping applicants complete each part properly before submitting it to your admissions department.

Students database management

Our live chat services are not limited to serving applicants, enrolled students and alumni. Our live chat team is always prepared to assist your administration with student records belonging to every category. We have been dealing with student databases for universities for years so it’s easy for us to create, maintain and modify student records for your educational institution.

Managing student majors

Depending on the policy of your college, students may be allowed to switch their majors or add more majors after taking a couple of semesters. Our live chat services direct such enquiries towards the administration staff responsible for major changes while helping your students with basic requirements for major switching. New students interested in learning more about certain majors are provided contact information of the faculty of those departments.

Technical support for admissions

It can be a chaotic time for both students and administration so our live chat agents help you manage the load of incoming applications and queries about admissions at your college. We have trained professionals handling technical errors in processing applications online to remove any hurdles discouraging students from applying to your college. Our technical support for admissions takes complaints from your website visitors 24/7 and ensures quick resolution.

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