Universities Email Answering

24/7 email support for university admissions

Universities Email Answering

24/7 email support for university admissions

Admission form requirements

Outsource email help desk for students who feel burdened while applying to several universities at the same time because they think that filling out admission forms is complicated. We receive a large number of emails from foreign students who are applying to your university for the first time. We help them understand the formal language you have used in your admission forms while answering questions. Our email operators patiently guide your applicants explaining what each section of the application demands and what kinds of answers receive positive responses. When a student emails us, we ask about their chosen major and courses to tell them whether they fit the eligibility criteria for them or not. We give them a list of important attachments such as degrees, identification documentation, transfer statement, recommendation letters, etc. This saves them from instant rejection that can result from incomplete admissions forms.

Scholarships and fee waiver information

One of the most frequent questions our email customer services receive is about educational funding. We provide options for acquiring fee waiver to students who are unable to pay their tuition fee on their own. Depending on their major, we tell them about scholarships for various departments like arts, accounting, finance, physical education, etc. They may email us to get links for forms to apply for the scholarships they think are most promising for them. We inform PhD applicants that their tuition fee may be free but they need to discuss research funding with their assigned supervisor. The information we provide help them make wise decisions while applying to your university.

Course guidelines

The students applying to various departments at your university can consult our email help desk about which supervisor fits their interests best and what courses they would be expected to take. They ask our managed email service desk about available courses that will aid their research in that specialized field. We have experts handling email communications so they give your applicants great advice about the most appropriate courses depending on what they have studied previously. We send them the details of the course content they requested for consideration. They can ask us to clarify what each topic in the course outline refers to and how advanced it is compared to the courses they took before applying to your university.

University admissions enquiries

Other then general guidelines, we receive specific questions from your applicants explaining their background and asking whether they would be eligible for the degree/ diploma they want to apply for. We also help them decide if the majors they have listed as priorities will actually aid them in achieving their career goals.

Attend open days

Hire Email support agents to manage incoming queries about open days at your university. They are interested in personally experiencing campus life so the students applying to your university ask us about open day schedules for planning their visit.

Work permits

Foreign students who are unable to secure funding for their tuition and administration fee ask our email agents about applying for work permits to finance their education. Outsource Email support operators to assist them in preparing and submitting work permit application.

Accommodation

Outsource email customer services to help your applicants in finding suitable shared or individual housing close to your university’s campus. We help them find space in your hostels or suggest student housing schemes which are run by the government or privately.

University clubs

Applicants email us asking about co-curricular activities you offer within your campus and off campus including clubs and regular trips. Our email agents share the details of the clubs that have been established and popular events they can participate in as students.

Class schedule

Once an application has been accepted by your admission office and a student has been officially enrolled at your university, they ask our email agents to help reach their classes on time. We are quick to send them full schedules for every course through email.

Eligibility criteria

Our email operators help to remove the confusion in the minds of university applicants regarding whether they are fit to apply for degrees, diplomas and individual courses. They may email us any time to learn about the requirements of courses they like and share their personal qualifications.

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