Our managed live chat for training courses and practice test websites afford measurable results in the form of higher conversion rates and better customer experience. We have a team of professionals who have been working in the education sector for years. They have had great success dealing with students enrolled in online practice courses related to various industries including software development, health care and business. Our prior knowledge allows us a deep understanding of the needs of students interested in taking your practice tests. Communicating with our live chat agents is always productive for them resulting in higher conversion rates.

Website development determines user experience to a great extent but our live chat operators for QCF accredited training courses take it a step further. Direct communication with our professionals solves problems of your prospective students. Our trained live chat agents are familiar with your range of courses and the credentials of your faculty. When a website visitor contacts us searching for a course about a certain subject, we note down their requirements. Our virtual assistants filter available courses for them to offer them the best options. We help them compare content and consult reviews to give them advice about which course to select.

Someone visiting your website may have never taken an online course before. Live chat services for practice test websites are perfect for students who are new to e-learning or training courses. If an enrolled student is unfamiliar with the setup of your website, we are there to guide them 24/7. Our flexible live chat solution for training courses business extends afterhours and we’re prepared to serve your students on holidays as well. They can simply send us a message when they reach a roadblock. We are happy to clear things up for them and teach them how to use the training course interface.

If you hire live chat agents for CQC providers, you will be able to maximize your marketing. You will notice that your marketing budget doesn’t define the number of monthly conversions. Our live chat management doesn’t just help your students with training courses, we also promote your business to the directly. Our live chat agents naturally nudge your website visitors towards current promotions enticing them with discounts on certain courses. We always keep your enrolled students updated on the latest news from your practice test website. If they’re interested in what we’re promoting, we tell them more about it.

Your students can sit down and study your course content any time they’re free so they could face problems with it at any hour. Live chat services show them how reliable your practice test website really is. If you decide to outsource live chat for training course websites, you can help them even more than you could through an in-house team of experts. Besides running 24/7, we have an efficient system of forwarding requests by integrating with your internal staff. Our virtual receptionists don’t even need office space to work in. It’s not only more productive to outsource customer care but also relatively inexpensive.

Since our live chat team consists of experts who have been working closely with students like yours for a long time, they are capable of providing the assistance they require to successfully enroll in their chosen courses and successfully complete them. They are proficient at capturing leads for your sales team and qualifying them for your convenience as well.

Your customer experience relies on your response time, which we guarantee is no longer than a few seconds with our superior live chat professionals managing your students for you. We are not limited by geography or annual holidays. Therefore, we can take care of all queries directed at your practice test website 24/7 all year round.

There may be an unexpected crisis which disrupts the learning process of your students. The aim of our 24/7 live chat services is to remove such problems permanently and quickly. After giving a quick response to your student, our live chat agents follow the agreed protocol to identify the main technical flaw and contact your internal expert for advanced errors.

We are always online to assist your students in signing up for their preferred training courses and activating them to begin learning. Any issues in course activation are immediately resolved by our live chat experts. We also handle any billing enquiries if your students are having trouble with their chosen payment method or their payment hasn’t been confirmed.