Parents are keen to stay involved in the school activities of their children and your faculty plays a key role in building better relationships between your school and the parents of your students. Choosing to outsource live chat operators for your school websites boosts parent-teacher engagement significantly. The feedback from parents gathered by the teachers under your employ is integral to the growth of your school. Our live chat agents facilitate this connection by improving the quality of the communication between them.

School timings are quite restrictive towards capturing leads for your school related to kindergarten admissions. There are parents whose jobs demand hours of travel. Then there are parents who work two jobs to be able to afford quality education for their children. Our 24×7 chat agents for your school and educational institutes remove barriers which prevent parents apply for kindergarten admissions at your school. Our friendly live chat operates greet parents warmly at every hour and answer specific questions about kindergarten activities and learning.

Besides the quality of a school’s curriculum, the attitude of the staff and the learning environment are crucial while making decisions about enrollment in school. If you hire live chat agents for your school websites, they present a positive and professional image of your school. Our virtual receptionists are happy to provide detailed information about your school’s history, alumni, sports facilities, course material and faculty to set the parents’ minds at ease. We are honest and polite in our interactions with parents. It reassures the about their choice of school.

Parents are sensitive to the needs of their children so it’s expected that they will have complaints about the school at some point. How you handle the complaints of parents says a lot about your administration which is why our live chat operators are perfect to assist you with complaints. Since our managed live chat for schools and academies runs 24/7 all year, students and parents never feel ignored. They receive a response to their complaint within a few seconds. We forward their complaints to the relevant staff members immediately.

The emergence of e-learning has increased the need to outsource website chat support for your school websites. After school hours have ended, your students learn from online material prepared by your faculty to help them with their current courses. Our live chat agents are just a click away whenever a student requires assistance in accessing course material or contacting the instructor who is teaching that particular course. Their study hours won’t be interrupted due to technical faults in your online course management on our watch.

Our virtual receptionists are always prepared to reply to any queries regarding your fee structure and the special facilities offered by your school. We maintain complete transparency explaining the various items in your fee structure and policies linked to it. The parents and students are made aware of the facilities for which your school is charging them. We guide them about availing those facilities and notify the relevant department about their updated fee forms.

It’s common to miss out on news about exciting upcoming events being held at your school if the student was absent during the announcement. Parents also have plenty of questions about the event their child will be participating in. Our live chat agents make sure that everyone is updated on the details of such school events. When it involves the participation of parents, we actively encourage them to step forward.

Our live chat services increase admission rates for educational institutes by boosting engagement on your official website. Your website visitors can talk to our professional live chat agents 24/7 to learn more about your school. We capture leads, qualify leads and rank them for admissions.

We stay in touch with the applicants’ parents while trying to convince them that your school is the most suitable choice for their child. Our live chat agents organize call backs for those who are applying for admission at your school with the cooperation of your administration.

Our live chat team manages your calendar for regular school events including parent-teacher meetings. Notices are sent out to all the parents of your students informing them of the date and timings. They are told about the teachers they will meet to discuss their children’s progress.

Our live chat services cement the bond you’re trying to establish between your school and your students along with their parents. We keep communication lines open 24/7 even during summer holidays and national holidays. There is never any problem our trained live chat agents cannot handle for your school.