Higher education holds significant promise for students and they have got a lot riding on it. Our email customer services aim to assist your applicants in completing their admission forms successfully and moving one step closer to their dreams. Our email agents understand their concerns and assist them in choosing the right majors. We ask them about the professions that interest them and point out which research area or degree is most suitable for building such a career. Our email operators inform them about the eligibility for their chosen degree and whether they are allowed to apply for it. We tell them about documentation your admissions office needs to accept and process their applications. Our email agents explain how they may acquire these documents from their previous institution, foreign embassies or national offices. They can ask us for help with filling in different sections of admissions forms to present themselves in a favorable light before the admissions panel.

Almost 50% of inbound emails are about completing student documentation. International students from different cultures and countries are not aware of rules and policies of your university. Hire email support agents to assist foreign applicants in acquiring visa and work permit from the relevant embassy. We explain what each section of the visa application is asking for and how to input it correctly. They are informed about the identification documents that they will need to attach with their student visa application. If they also need a work permit, they are provided official guidelines from the embassy about submitting their application. We can walk them through the entire process from preparing and submitting applications to attaching these documents with their admission form.

The variety of courses available for each major and specialization can make an applicant anxious especially if the terms are too advanced for their level of knowledge. Fortunately, our managed email service desk is familiar with such struggles and knows how to help your applicants understand what each course is about. We tell them about the goals of each course, the techniques they will be studying and how it can help shape their career. We show them the different courses which are closely related to the major they have chosen. They may request information on the instructor of their chosen courses and their publications. We warn them about courses which they are not allowed to take at the same time and those which have language requirements. This assists in their overall selection of courses from your university while filling out admission forms.

Major pat of overall inbound emails is about accommodations. Students coming from different countries and cultures are mostly not familiar with university or private accommodation rules. They always have questions about accommodation cost and allowed working hours. With the help of knowledge banks, our email operators are quite quick in answering such emails which result in more student applications.

The greatest reason to outsource email support operators for your university is that they are available for answering course and research queries 24/7/365 unlike your faculty. We can get applicants in touch with relevant professors if they want to speak with them directly.

Many admission applications are rejected each term because they have been filled incorrectly but we don’t allow that to happen to those who want our email agents to guide them. We can walk them through every section separately and advise on how they should answer descriptive questions.

While many universities only demand administration fee not tuition fee, all of them require sponsors for research projects. Our email operators explain to your applicants how they should go about securing funding for their research proposal by cooperating with their supervisor.

We tell your university applicants about the scholarships which are offered every year. Our email support is quick to respond to queries about suitable scholarships related to different departments particularly those which have been reserved for specific research projects.

We are aware of the exciting events taking place at your university, the clubs that keep growing and the trips you arrange each semester. Your university applicants can get information about these activities and your campus facilities by dropping us a quick email with their specific query.

Those who are unable to afford complete tuition fee are welcome to ask our email help desk regarding work permits. We tell them how to contact the embassy and apply for work permits. We can also guide them on possible job openings near your campus that will suit them.