There is no fixed time for queries from applicants so outsourcing 24/7 email support is a good way to cater to questions at any time of the day. Even when there is a semester break or holiday, our email operators are actively replying to applicant’s emails. We have access to knowledge banks containing all the information that applicants frequently ask about. They are informed about your policies for grading, projects, majors, fee structure, etc. Helping applicants learn the most regarding the program that they are interested allows us to capture more leads for your institute. Once they have decided on a program, we assist them in filling and submitting forms on time along with the required documents.

You won’t have to worry about losing global leads and expanding your institute’s diversity since our email agents are busy answering questions from international applicants at all hours. Owing to our care towards this category of applicants, they won’t find it difficult to get enrolled at your institute. Not only do we provide updated information on the requirements for international applicants but we also help them fulfill these requests. We guide foreign applicants in getting study visas and work permits through the official channels. Step by step, they learn about the laws ruling these operations and easily receive what they sought for their studies right on time.

While we don’t offer direct career counseling, applicants are free to discuss their desired career paths with our email agents. This gives us more knowledge about the intentions of the applicants who wish to study at your institute for a brighter future. They are directed towards the most suitable courses which can push them towards their professional objectives. Each case is handled carefully to ensure that only courses that applicant is eligible for are recommended. This saves time and the applicant doesn’t feel misinformed. On the contrary, the accuracy of the information that our email support offers builds trust. The enrolled students are given schedules ahead of time to prepare for their classes.

There is a convenient system set in place for students and applicants who are seeking accommodation through email support. Decisions often need to be made quickly so our email services have a great average response time. Any queries coming our way are replied to within 15 minutes instead of the 24-hour duration generally associated with in-house email support. Options are offered based on area, type, distance from campus, gender, etc. There is a waiting period during which the student must make the payment otherwise the offer expires. Any problems the residents may face during their stay are always handled responsibly in cooperation with the landlords.

Our email support is properly organized to efficiently deal with email tickets allowing any follow-ups to be conducted on time as planned. This ensures that leads are handled with the attention that they deserve and enrolled students can make smart decisions.

Having been trained in all aspects of foreign applications, our email operators are familiar with the necessities of visas. Depending on the nationality of the applicant, we guide them through the entire process giving realistic timelines and interview advice to help them pass.

Just like our email agents assist your international applicants in getting student visas and visiting visas, those who are allowed to work in your country receive information on applying for official work permits. Our step by step guidance is often crucial in this regard for foreign applicants.

There are many instances when enrolled students want to officially register a major for a degree/ diploma or they wish to switch them because they are not finding it appropriate. Our email agents follow your strict policies to help students who want a new major or have chosen one.

Applicants can greatly benefit from our email support where fee structure, scholarships and funding are concerned. After learning about their field of study, nationality and degree, we send the links to forms for the available scholarships and assist them in submitting their applications.

Particularly for applicants of PhD and Masters, we are active in assisting them for locating suitable sources of funding for the research projects that they want to sign up for. Sometimes they don’t have a project in mind so we find one for them that is already funded by an organization.