When making important decisions about their education, applicants prefer to talk to experts on the phone. By combining our knowledge banks with call services, we provide the best online support to educational institutes. The former reduces the burden on call support so that your staff doesn’t have to spend extra resources on common queries. We answer specific questions that applicants have about scholarships that are available for their major or research and how they may apply for them. Our call operators provide advice on how they may increase their chances of getting their desired scholarships. We assist them in locating funding for their research projects and connect them to resourceful individuals for this purpose.

Our aim is to ensure that the applicants have the best chance of making into their selected program. Our call operators explain the particular admission requirements for their chosen courses, diplomas and degrees in detail. We link them to relevant content in the knowledge available to applicants. They are instructed on arranging the set of documents without which the admissions office would reject their application. Many of them have questions about their eligibility for certain programs which we can help them understand in a single conversation. Going case by case, we gather information about their educational background before telling them whether they should consider applying to a program or pick a more suitable option.

Due to the difference in time zones, outsourcing call support for educational institutes has a great return on investment. Foreign applicants are important to every institute therefore, we have a separate strategy for them which include guidelines for visa and work permit applications. After understanding the circumstances of each applicant, we are able to give them the best advice which will help them secure the position that they are targeting. We instruct them on filling every section of the forms that they must submit as international applicants. They are informed about the additional documents that they must attach with their application form for various purposes as per rules and regulations.

Our call agents are familiar with the policies of your institute regarding student residences. We take care of all the applicants and enrolled students who are looking for suitable accommodation near the campus. In order to find the perfect match for their preferences, we ask them about their particular needs. Going with their existing budget, our call operators provide options for them. They are advised to accept accommodation offers within the fixed period or else that offer will expire and that place will be offered to another applicant. We explain how they can accept an offer by clearing the deposit mentioned with it. They can also get information about the neighborhood and how to get around from our call agents.

We assist foreign students in applying and studying for language proficiency tests such as TOFEL and IELTS. Our call operators ensure that they are aware of all the language proficiency requirements of the course, degree or diploma that they have selected for themselves.

Applicants are often confused about applying to a program because of their majors and the field of study that program belongs to. We fish out information about your policies and let them know whether they are allowed to apply for that program with their current background.

There may be several applicants who contact your staff to learn more about the sports facilities offered at your campus. Depending on the sports that they are interested in pursuing at your institute, our call agents can help you provide specific answers to their questions.

Applicants of various majors want to know about the clubs, societies and annual events that take place in connection with your institute. Our call operators can ask them about the kinds of interests they have before recommending clubs, societies and events that they would like.

We pay special attention to the needs of international applicants who struggle because of the lack of knowledge they possess about visa requirements for a certain program at your institute. We help them choose the appropriate visa and submit an application for it on time.

Many applicants are looking to get in touch with particular faculty members who are involved in the same field of research as them or can help them with an issue. We give them the updated contact details of those faculty members to remove any delays in their work.