Online education is gaining popularity because it’s convenient and brings quality education to those who cannot physically attend classes. Add a bonus for students interested in signing up for your courses by providing around the clock answering services. This gives you an edge over your competitors and results in higher ratings for your practice test website. Prospective students may be working to earn a living during the day or their job may involve a lot of travel. They will able to check out your offered courses and fill in enrollment forms any time by calling us. Our call service agents work afterhours to capture maximum leads for CQC providers and help their students in understanding the course content.

We have a dedicated team of trained call operators who have years of experience in serving educational institutes. Our team is well aware of the common problems students face regarding online practice tests and how to give them easy solutions. We give your callers a warm welcome and immediately note their query. There are proper steps to take to sign up for QCF accredited training courses which we guide them through. Your students may register complaints with us and we assure them of quick resolution after forwarding their request to your professionals. If they want to talk with a faculty member directly, we send a message to them and even set up appointments.

Your students may trust us to remove any obstacles in their way at any time because outsourced calling services are not limited by time unlike in-house customer care. We’re just a call away if anyone wishes to enroll in your training courses and practice tests. It takes us only minutes to provide them confirmation on call. They may contact our call agents on holidays since we work 365 days a year. Outsourcing is advantageous for your business too because our virtual receptionists don’t need desks in your office. They work remotely yet our calling services are perfectly integrated into your present setup. This way, you may save resources and invest them in growing your business instead.

Your prospective students may call us afterhours and on holidays to enroll in your practice tests and training courses. We gather necessary information from them and even fill out forms ourselves if they are confused.

Sometimes people call us to know more about what kind of courses you offer but their interests may not match the categories your courses fall into. These leads rank the lowest while those with higher conversion potential are placed above them.

There can be any error showing up in your system on your student’s end and they may call us to fix that issue. Our call agents are trained to identify and remedy such situations but if a specialist is required, we forward that particular case to your experts.

Our call services are ideal for students who don’t know much about the full list of practice tests and training courses on your website. We ask them about their preferences and expectations. Then we recommend courses that they would find useful.

Those who have never taken an online course before or feel overwhelmed by your website may talk to us on the phone. Our call service agents will guide them step by step about where each option lies and what the functions do.

We make sure that your enrolled students receive the best customer care and feel secure about paying for your practice tests and training courses. Our call operators assist them in paying for their chosen courses and confirm their enrollment.