Construction and Builders

24/7 email customer service for construction companies

Construction and Builders

24/7 email customer service for construction companies

Email support for construction business afterhours

Developers are always on the lookout for reliable building companies and need to make fast decisions for their upcoming projects. Outsource email support operators for builders to give their clients access to professional email agents who are available to answer their questions 24/7. Whether their clients are within the same time zone or not, our email help desk assists them in reaching the right people within the construction company. Our efficient email customer services allow them to remain in touch with vendors, sub-contractors, project partners and other related parties. We are experienced enough in this industry to understand the concerns of their clients and help manage their daily communications with the outside.

Contractor appointments through email help desk

Not only can people receive quick responses from construction businesses through our managed email service desk but they can also make appointments. It doesn’t matter what time your clients email us because we are working the whole year 24/7 setting up meetings with construction professionals. Their clients can let us know their purpose of contact and what qualifications they are seeking for their project. We browse through their database to look for the experts who specialize in the areas mentioned by their clients. This way, our email operators are able to recommend suitable professionals and set up a convenient time for them to meet potential clients.

Outsource email customer service for project bids

Tough competition for construction bidding demands a little extra help which such companies may get from email support. They will be able to focus on drafting tenders for profitable projects if they hire email support agents to handle the bulk of communication on their behalf. There is a long list of people to consult when undertaking a project. Our professional email operators have backgrounds in building commercial and residential properties. Therefore, we are familiar with the expectations of developers and know how to increase the chances of tenders being accepted. We go back and forth with experts conducting research and gathering data to create tenders.

Email help desk for construction managers

The flow of information between relevant parties and departments involved in construction must remain undisrupted which we can guarantee with our reliable email customer services. We stay connected to the most important people extracting significant information from their emails and delivering reports to those who request them.

Organize calendar

You never have to worry about delayed appointments or missing the chance to meet with people of interest due to time issues. Our email staff makes appointments for your construction professionals 24/7 and sends them notifications.

Supervise contracts

There are dozens of contracts a construction company has to manage for each project. Our email operators assist you in sending contracts and arranging revisions according to the new terms of agreement between different parties.

Manage employees

Our email customer services are helpful not just for external communications with vendors and business partners but also internal dealings with employees. We keep records of all employees who are involved in projects and their salaries.

Building materials

You need to acquire construction materials on time and maintain records of their usage while organizing restocking of certain materials. Our email help desk operators handle communications with vendors about all such tasks.

Resolve complaints

Anyone who has technical difficulties or problems they want to discuss with particular managers within your construction business, can lodge their complaints through our email customer services which we respond to within 15 minutes.

Project cost bids

Our industry experts managing email help desk are capable of conducting in depth research and which construction companies need to create tenders for projects that they are interested in bidding for.

Your customer happiness is two minutes away!

or may be one, if you type fast.

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