When you partner with us, we become an extension to your business. We help you gather potential prospects and handle your existing clients support queries 24-hours a day. Our trained customer support representatives make sure your clients always receive a friendly and compassionate support experience throughout their journey.

Our Live answering service for property management businesses enable you to provide excellent customer care to your clients even when are not in your office. When you are busy dealing with clients or handling some other important work, we entertain your clients’ queries and take their messages on your behalf.

Outsourcing the customer support process to us would allow you to conduct your property management business with much better efficiency. Because now you can rest assured that no potential client is bouncing off to your competitors, simply because of your absence.

Allow us to extend your office hours without the overhead cost. We offer flexible support plant that gives you the feasibility to choose whichever plan suits your needs best. An in-house 24/7 call center can be cost-prohibitive even for a large scale property management business. Our property management answering services provide you an opportunity to offer your clients a first-class support experience 24-hours a day and 365 days a year at a fraction of cost.

Your clients may want to contact you regarding a property damage situation in your after hours. If you are unavailable at that time, then it will most definitely affect their happiness percentage. We define a set of protocols based on your requirements and make sure our virtual receptionists follow these protocols effectively during a support session. In your after hours, we will take a message from your customers and you can receive it on your preferred communication channel at your desired time. Alternatively, based on the urgency of a client call, we will forward it to you directly.

Managing a single apartment is easy, but when you are dealing with multiple buildings, the requirement for a streamlined support center is extremely crucial. Rather than worrying about a client query during a live support session, we create a call flow that resonates with your needs and makes sure each of our agents entertains your clients in an efficient manner. When you are in property management business there are no after-hours, you have to be available all the time. With our 24/7 call answering service for property maintenance, we will entertain your prospective clients’ property viewing queries. Additionally, we will handle your current residents’ maintenance requests in real-time and inform the relevant authority about the situations, so that it can be resolved immediately.

Let us streamline your commercial real-estate business. With us, you are not sacrificing a first-class support experience for 24/7 availability. Whether it is a lease query, maintenance request or a potential clients viewing request, our virtual receptionists will handle each query in accordance with your expectations.

24/7 customer care is essential for each resident, but for senior residents, you have to take extra measures to offer a better support experience. We take our responsibilities seriously and make sure whether your senior residents are living alone or with any relative, they are well-taken care of. With our real estate phone answering service, you can focus on other critical aspects of your business, while we rationalize your support process. Our dedicated virtual receptionists would effectively entertain your senior residents with specialized customer care, while also redirect their calls to suitable staff members in your organization, in case of an emergency.

Around-the-clock availability means more opportunities. But our services are not limited to this individual factor alone. We help you assess clients based on their profile and also assist you in qualifying and subsequently converting prospective clients by gathering credible information pertaining to them during a support session.

We rationalize your support process by managing support for your various properties under a single roof. Our telephone answering services for property management make sure your client calls are forwarded to the right person at the right time for superior support experience.

Provide your prospective clients the feasibility to book property viewing sessions at their preferred time. We would enable your clients to book an appointment in a personalized and interactive manner, all while getting their queries answered in a prompt and friendly manner.

We offer 24/7 real estate phone answering service, which signifies no delays, no missed opportunities and a satisfied consumer-base for your business. We manage a highly experienced customer service team, so we can adjust our approach as per your requirements for better efficiency. You can choose how our agents greet and entertain each client or what is considered an urgent or routine call. With us, you are in absolute control, simply identify your requirements and we will adjust our approach accordingly.