Brokerage and Sales
Customer services for real estate brokerage and sales professionals
Brokerage and Sales
Customer services for real estate brokerage and sales professionals
Being a sales professional and property broker implies that you are constantly looking for potential clients and new properties, which further indicates that you often spend less time in your office and more time outside.
Our 24/7 live answering service for property brokerage and sales professionals represents that you can stay connected to your clientele, even when you are not in the office or when you are sleeping. We will help you stay updated and connected to your clients. We take messages for you when you are unavailable, redirect important calls to you, entertain your clients in the after-hours, and also schedule client appointments.
Maximum output from your marketing efforts
Return on investment ratio is a great indicator to identify whether your marketing efforts are being paid off. We help you get a greater return on investment against your marketing campaigns because we understand that your marketing efforts are only successful if you are actually converting any prospects gathered by your various advertisement campaigns. We provide dedicated live virtual receptionists for property brokerage and sales professionals, which would ensure that your prospects always gets connected to a friendly and efficient support agent instead of a voicemail, each time they initiate a call session, hence boosting the chances of converting a valuable prospect with each new call.
Appointments creation and management
Your potential clients want to book a property viewing, but you are unavailable at the moment, as a result, they are redirected to voicemail with no surety when you will return their call. We remove this uncertainty from your customer support services via our appointment booking for property brokerage and sales professionals feature. We provide your clients the feasibility to book or change their appointments whenever they desire. Furthermore, we inform all the pertinent team members regarding any changes made by your potential clients to ensure everyone is the on the same page.
Lead capturing and qualification
With us, at your real estate company’s frontlines, you will be more productive and hence, would be able to convert more customers. With our real estate lead capture and qualification services, you would have access to a 24/7 support team that will qualify potential hot leads on daily basis via your given guidelines and subsequently proceed to gather credible data that would help you convert these prospects with better efficiency. Some leads are easier to convert than others, you just have to provide us the initial criteria and we will create more opportunities for you by effectively forwarding such leads to you.
24/7 live answering service for property brokerage and sales
Message Taking
When you are not in your office, allow us to streamline your support process. With around the clock support access, your clients can leave a message for you at any time and we will forward it to you immediately or at a suitable time, whichever is more appropriate for you, via your preferred communication channel.
24/7 Call coverage services
Provide your customers the feasibility to reach a competent support team even in the after-hours. With our real estate brokerage answering services, your clients would know that you care about them by getting support from a friendly and proficient virtual receptionist at any time of the day or night.
Appointment bookings
Around the clock support services means more opportunities, but 24/7 customer service is not limited to only answering client calls on your behalf in the after-hours. We help you extend other features of customer support services to 24/7 as well. Most prominently, your appointment booking feature, our appointment booking for property brokerage and sales professionals allows your potential clients to book a property viewing on their preferred time, while we make sure all the relevant details regarding the appointment or any last-minute changes are properly conveyed to your team, for a seamless customer experience.
Call forwarding
Based on a query we will forward client calls to either you or any other suitable member of your team. To achieve this, we devise a call flow based on your preferences and expectations that help us determine which client call should be routed to which member of your team. Now, with an efficient call routing procedure in place, you and your team members only have to handle relevant client calls, which in return would boost the overall efficiency of your real-estate agency to a great extent.