Real Estate Answering Services
Around the clock live answering for your customer service needs
Real Estate Answering Services
Around the clock live answering for your customer service needs
Call center services for real estate
Outsourcing your call answering services is a great way to offer your clients a 24/7 access to dedicated support without bearing the overhead cost of managing an around the clock in-house support staff. Moreover, it improves the productivity of your team members as well. For instance, our professional call center services for real estate would allow you to focus on your individual tasks while we manage your customer support process according to your desires.
We offer versatile support services, so whether you are a property builder, real-estate broker, sales professional, or deal in the commercial real estate, we can help you rationalize your contact center to achieve better results by satisfying your clients and generating more opportunities.
Brokerage and sales
Real estate brokers are always looking for a new property or busy showing exciting properties to a potential client. Due to this, a significant amount of their time is spent on the outside, which is why our answering services are ideal for their business. When you are not in the office, we help your clients schedule appointments, take their messages, and subsequently forward their call to you in a prompt manner. It allows you to continuously stay updated about everything pertaining to your clients and business.
Property management
You never know when a broken pipe may result in a resident requesting your services or when a caller wants to rent an apartment in one of your buildings or even when a senior resident wants to reach you in case of an emergency. Our live property management answering services make sure that regardless of the time of day or night your prospects or residents choose to contact you, our virtual receptionists will be available to assist them in a friendly and prompt manner.
Construction and builders
When you are working on different sites, coordination is especially important to ensure everything goes as planned. We are customer service specialists and our live telephone answering services for construction business are first-class. Allow us to take care of your callers when you are outside your office. We train our agents meticulously to consistently offer a relevant support experience to your callers and devise a call flow that corresponds to your desires. This call flow helps us connect your caller to the most suitable member of your team in real-time, thus resulting in a well-coordinated and streamlined support process.
Outsource live answering services for real estate businesses
Message Taking
When you are not present in your office and the callers want to leave a message for you, our virtual receptionists take their message on your behalf. Reaching a live person rather than leaving their message in voicemail would offer assurance to your callers, while you would be able to get these messages on your preferred time, on the basis of their priority.
Appointment Scheduling
When you have to view properties, meet clients, and subcontractors on daily basis, it is crucial to schedule your day appropriately. Aside from 24/7 availability, we offer your callers live appointment scheduling services as well. You clients, along with your partners, can book or change their appointment at any moment and our virtual receptionists for your real estate business would keep you updated regarding these changes, so you can plan your day beforehand.
Call Forwarding
When your business demands you to stay on the go most of your time for meeting potential clients and viewing new properties, coordination between your staff becomes a crucial requirement of your business. Our call forwarding feature provides you the feasibility to conduct your daily business as usual while we make sure no caller is neglected and their call is transferred effectively. In situations, when a client wants to talk to you or any member of your team, we will forward their call to the relevant person in real-time, thus ensuring maximum support efficiency and a satisfied caller.
Lead Identification
Tell us what is considered as a lead for you and what is required to successfully convert a particular lead. Our virtual receptionists will ask qualifying questions to identify high-quality leads and subsequently proceed to gather credible information that will help covert these prospects proficiently. With our real estate phone answering services, you would be able to get maximum output from your marketing campaigns by prioritizing leads that are easier to covert, hence generating more conversions.