Different kinds of traffic is arriving at your real estate website but monitoring the performance of your landing pages and the behavior of your visitors assists proper categorization. Thanks to the integration of tools such as Google Analytics, we are able to create live chat strategies for all these categories. Our live chat operators are aware of what your website visitors are searching for even before they interact with them. This allows buyers and sellers to be directed to live chat agents who have experience in the area or type of property that they are interested in. CRM integration further affords appropriate management of queries from returning visitors and existing clients for an enhanced customer experience.

As a major part of real estate revenue often comes from clients who are landlords, we have a dedicated live chat strategy for catering to their tenants. Your real estate agency may be handling multiple properties for a single client but it is not difficult for us to manage queries from all their tenants. Outsourcing permits 24/7 live chat support for tenants who may encounter emergencies at an unexpected hour. Efficient organization and quick response are the highlights of our live chat strategy for property management. While our live chat agents can take care of any issue, they always forward requests to the landlord in-charge whenever necessary.

The clients who approach your business seeking properties and land for development or investment will be pleased with what we have in store for them. They may browse for suitable property or land at any time but if they describe their needs to our live chat agents, this search will be taken over by us. This means that they don’t have to lift a finger and a list of potential options will be delivered to them just as they wanted. Owing to the professional training they undergo and extensive property database access, it’s easy for our live chat operators to offer advice on these options depending on the circumstances of your clients.

We excel at organizing, maintaining and storing the records of real estate agencies according to their explicit instructions. Once we have arranged the data of your employees, contractors, partners, etc. it becomes convenient to locate and utilize information about them for your projects. We facilitate smooth communication between your agency and contractors through live chat. Information is efficiently gathered, arranged and forwarded as the situation demands. The response from your representatives is quickly forwarded to the relevant party so that there are no interruptions in construction. Your employees may be trained in live chat strategies if you desire affording a consistent customer experience of high quality for your website visitors.

Users browsing your website looking for suitable properties or land to buy are constantly studying listings. Although there is information provided in the listings, they often have specific questions which we can help your staff members answer and move them towards sales.

Our live chat operators have been trained in effective techniques that guarantee the closing of profitable sales. When a buyer is confused between multiple properties, hesitant about the costs or not sure when the right time to buy is, we can help solidify their purchase decisions.

Besides answering queries, our live chat support revolves around monitoring your website traffic’s levels and behavior. This helps our live chat agents draw conclusions about their needs, preferences and habits which is important in the development of live chat optimization strategies.

There are three steps involved in our lead management process: capture, qualify and forward. One of our live chat support objectives is to send high quality leads that your sales team for conversion. This saves resources, raises productivity and increases your business revenue.

Sellers who have signed up on your real estate website may have several questions about the user interface, listing charges, listing placement, potential sales, etc. We operate 24/7 welcoming sellers to your real estate agency and helping them with listings step by steps besides follow-ups.

Since your real estate agency offers a wide range of services, there are different kinds of clients who need to make appointments through you. No matter the time, our live chat agents can organize calendars and send reminders to the people involved for meetings.