Corporate clients who have invested greatly in their websites often choose dedicated hosting to cater to the high level of traffic they experience on a daily basis. Your paying clients deserve the best customer support for dedicated hosting which is why we recommend outsourcing live chat services. This allows your clients to get in touch with our technical support with just a click. Our quick response time and simultaneous chatting ability boosts your customer experience. You will notice a measurable rise in retention rates because your clients. Our industry specialists make sure that they receive smart solutions for web hosting issues without any waiting.

Small businesses and individuals who wish to launch their official websites may not have the budget or need to purchase a dedicated hosting plan. Our live chat agents advise them on choosing the most suitable shared hosting or VPS hosting annual plan. If your client is new to web hosting, we explain the pros and cons of different types of hosting to help them decide on the best option for their website. We assist them in setting up accounts and confirming payments for fast activation of web hosting services. Shared hosting is most likely to produce complaints of unsatisfactory user experience. They may contact our live chat operators to fix technical faults in their system.

We offer customer support for domain auctions where your clients may need help in choosing a domain to bid on or have trouble understanding the bidding process. They may pop into your live chat feature to discuss their concerns while buying domains for their business websites. Once they have selected a domain, we assist them in domain setup. We manage domain transfer queries when your client wishes for a change. The server that is supporting their website requires regular maintenance and occasional repair which our live chat agents actively help them with 24/7/365. In case there is an emergency with web security, our Level 3 technicians sort it out fast.

Shared hosting may fit the budget of your clients with small businesses but they may encounter issues like lagging or trouble with updates. They may contact our live chat agents as soon as a problem arises so we may identify and fix it.

Having a virtual private server is better than shared hosting but it still has limitations which can create trouble for your clients. Our experienced technicians provide assistance through live chat for fast resolution.

While Cloud hosting doesn’t allow your website to crash if a server goes down, our industry experts are available on chat 24/7 to help your clients with bug fixes, speed issues and security threats, etc.

Much of the work required to setup and maintain dedicated hosting is undertaken by technical experts not your clients themselves. Our live chat agents provide Level 3 support for installations and maintenance.

When your client complains about their website showing errors, our live chat operators may identify the server as the culprit. We arrange server repairs while ensuring that all security threats to their website are eliminated.

We guide your clients through domain selection, navigating domain auctions, purchasing domains, transferring domains and setting up their chosen domains. They can ask our live chat agents for help with domains any time.