Our live chat services are ideal for web hosting companies that are struggling with controlling billing demands of thousands of clients across the globe. We work 24/7 regardless of whether your staff is awake or resting. Our live chat operators for web hosting assist your local and international clients with their payments all year.

If your inner staff is too burdened by day to day operations to handle the billing requirements of your web hosting clients, outsourcing is a wise solution. Our electronic billing support for your web hosting business does not put pressure on your inner staff nor does it take up space in your office. In reality, it costs less to maintain too.

We only hire experts who may offer e-billing consultancy and support for web hosting industry. It’s important for your clients to receive accurate information on how their payments are recorded and processed. There can be no errors when your clients have trust you with their money.

Our payment and identity verification services for web hosting companies are complete safe for you and your clients. Considering the risk of cybercrime, our live chat operators take strong precautions for data security.

Our live chat for billing support is advantageous for web hosting companies since your clients are more comfortable with one-on-one human interaction as compared to receiving automated messages. This is revealed especially when a new web hosting client needs assistance with setting up their account for regular billing. Our live chat operators gather their required information and guides them step by step till their account is confirmed on your end.

We have prior knowledge of all the safe payment methods your web hosting business offers to your existing clients. Our live chat agents explain the features and requirement of each available payment method for the convenience of your clients. We help them input the personal information they need to set up their chosen payment method.

Once your clients have arranged an account with your web hosting company for payment to be received on a regular basis, they’re free to make any modifications they desire and your policy allows. Whether they wish to update their personal bank account number or swap their chosen payment method for another, our live chat agents are there to guide them.

Depending on your payment policies for web hosting, your clients may purchase packages offered by your company. The billing cycle for the web hosting subscription could be agreed upon annually or for a lifetime. We manage all the invoices sent to your existing clients for the web hosting subscriptions they have signed up for. Any questions they may have about their invoices are directly answered by our live chat operators.

To ensure total transparency during the billing process for web hosting, our live chat team focuses on clear communication. We assure your web hosting clients that they are paying for exactly what they require and no more. They are free to discuss modifications in their subscriptions with our live chat agents. We process the changes in the subscriptions and notify your internal staff to keep a consistent record of each client’s payments.

It’s essential to make your clients comfortable about where their money is going and how their personal information is being handled. Our live chat services for billing operate with the utmost confidentiality making sure that not a single figure from your payment records is leaked. We are quick to put your clients at ease when they are paying for their web hosting subscriptions.