Web hosting requires technical expertise but clients who have never owned a website before may be unaware of the demands of running a website. In order to help your new clients get started in understand web hosting, hire email support agents. Shared hosting is generally the first choice of new clients because it is the cheapest web hosting plan as well as the simplest. We can answer your clients’ emails at any hour of the day so that they don’t have to wait 24 hours to get a reply from their web hosting company. We can tell them how shared web hosting works and why it is so cheap compared to the other types. Our email agents inform them about the pros and cons of shared hosting so that they may sign up after learning everything they need to know about it.

Large businesses that have millions of visitors on their website daily often choose dedicated server hosting to fulfill the requirements of their traffic. Since dedicated web hosting plans are the most expensive ones, these companies explore their options properly before selecting web hosting services. Our email operators ensure that they know all about the advantages of dedicated web hosting and how it is well worth the investment for a business of their size. While your staff is unavailable, we tell them more about the additional perks they may avail in their dedicated web hosting package. Outsourcing allows you to cater to their queries and complaints 24/7 which makes a great impression on prospective clients.

VPS hosting is an attractive choice for many clients because it offers the best of both works without putting a huge dent in their budgets. Our email customer services can take over the management of emails from those who prefer VPS hosting in your absence. We emphasize the security benefits your clients would receive with VPS hosting and explain how your competitive rates make you a better option than other web hosting companies. However, your VPS hosting clients must be aware of the disadvantages of their choice so we tell them the about risks they face with high traffic limits and inferior user experience. We also share precautionary measures with them allowing them to make the most of their VPS hosting subscription.

Web hosting companies can raise retention rates by actively answering to their clients’ complaints without delay. Outsourcing email customer services for web hosting can allow you to achieve without spending too much money.

When your web hosting clients have selected their domain, our email help desk operators assist your staff in the quick registration of those domains for their website under their names.

Since our email customer services operate remotely, we don’t take up any space in your office while managing web hosting setups for your clients who have just signed up for your services.

We understand the urgency of time-sensitive web security breaches faced by your clients so we assist your technicians in undertaking efficient elimination of security threats to their websites.

While your staff is busy looking after websites of your clients, our email agents can reply to emails from your clients who want domain transfers and process their requests according to your instructions.

Our email support agents have been trained in monitoring servers and fixing any errors that may surface in server setups. Your technicians will always have a helping hand in remote server maintenance.

When your clients have selected a web hosting plan for their website, they can rely on our assistance along with that of your staff in managing their billing and solving any problems in their payment.