Clients who are new to web hosting have many questions about your available plans and rates for each one. Outsource email customer services to take off the burden from your staff when it comes to replying to emails containing queries about your web hosting plans. We can explain the charge distribution of your web hosting plans as well. This allows your clients to understand exactly which additional services they are paying for and how they will benefit them. Our email operators always tell your clients about current promotions and discounts on your web hosting plans. We ask them about their specific requirements before suggesting an option and register them for their chosen web hosting plan.

Email customer services help your staff stay connected with your clients who have signed up for your web hosting plans. Our email help desk agents can walk them through account creation and checkout to speed up the process and answer any questions your clients have about it. We inform your clients about what to expect for the confirmation of their account and payment for their web hosting plan. Once their payment has been accepted, activation takes place. If a client has not received an activation notice for their web hosting plan, our email agents can check the cause and resolve it quickly. We assist you in ensuring that everything from user registration to product activation runs smoothly.

Many business owners rely on your web hosting services to keep their website running properly. If there’s a problem, they need to get in touch with you fast but there are times when you are unavailable. This is why it’s a good idea to outsource email support agents for web hosting services. We are not only trained to handle problems with payment but also remain active 24/7 the whole year. Even when your staff is busy, we are prepared to look after the billing complaints of your clients. Our email operators can manage the switching of payment methods as well as a change in web hosting plans for your clients. We are quick to update your clients’ payment records so that your staff is always aware of such modifications to their accounts.

There are millions of emails from clients of web hosting companies, which makes it hard for their regular staff to manage them with full attention. Our email agents are capable of responding to each query in 15 minutes to facilitate the purchase of domains and hosting plans.

Many web hosting clients are favorable towards PayPal since it can be used for their credit cards and bank accounts. Our email agents help you process and confirm PayPal payment for web hosting services.

In countries where PayPal has not yet arrived, clients of web hosting companies are partial towards internationally accepted credit cards. Your staff may trust us to handle credit card payments for your business.

Depending on the nature of the bank transaction, your web hosting clients’ payment may be confirmed by our email agents immediately or within a few days in case of check deposits to your company’s account.

Sometimes your clients accidentally select the wrong web hosting plan for their website at the checkout and email your staff to change it. Our email operators can assist you in charging them for their desired plan.

Our email customer services are available 24/7 for clients who need help in making payments for e-commerce website hosting services. We can inform them about available payment methods and any discounts.

Clients who have chosen your web hosting plans for their WordPress website may need assistance in paying for them. Our assistance for their billing can be valuable to your staff when they are busy in other tasks.