Hosting Customer Support
24/7 answering services for web hosting
Hosting Customer Support
24/7 answering services for web hosting
Call services for shared hosting and VPS hosting
Shared hosting is the most suitable option for starters but they are bound to require assistance frequently due to the common resources between their server partners. Your clients may need help at any hour which is why our call operators actively respond to their queries and complaints 24/7 the entire year. Since they usually lack advanced technical knowledge on web hosting, our call agents manage tricky issues for them and explain how to get better results. The same goes for VPS hosting customer support although it offers your clients significantly greater control of their websites. They compromise they make for cheap web hosting does create problems but they can contact us any time for swift resolution and advanced guidance on web hosting concepts.
Call agents for dedicated hosting technical support
Perhaps the most expensive choice demands the most help so our dedicated hosting technical assistants are industry experts. They are experienced in the installation and maintenance of software required for dedicated hosting. Our call services include high level technical troubleshooting and consultation that allows your clients’ high traffic websites to run smoothly. We make sure to fix any bugs that disrupt the functions of their website and explain how to avoid their recurrence in the future. The administration may be under their control but they can just give us a call if they are unsure about making certain updates or changes to their existing system.
Domain setup and web security solutions on call
If your clients have not found the exact domain they have been searching for their business website or personal blog, they can give us a call. We will share our expertise on domain searches with them and guide them regarding available domains that fit their website or blog. Our customer support extends to domain auctions where they ay grab the most wanted domains. Once they have picked a domain our call operators assist them in filling out the form and selecting hosting options. They can also share their safety concerns with us and we will inform them about the security services you offer. If any issues occur after their website is live, our privacy support will help your clients fix them. Those who already own a domain but are not satisfied with their domain provider may call us to arrange a domain transfer for them.
Call support for web hosting and server maintenance
Shared hosting technical support
There may be trouble with poor user experience on your client’s website or blog if they’ve signed up for shared hosting. Our call operators help them minimize the negative effects.
Cloud hosting virtual assistance
While Cloud hosting does reduce the chances of your client’s website going down unexpectedly but they can call for help if there are any glitches which disrupt certain features on their website.
VPS hosting customer support
If your client has opted for VPS hosting but their website is facing heavy traffic affecting its speed, they can give us call. Our 24/7 technical support assists them in managing traffic and normalizing speed.
Dedicated hosting remote installer
Although your clients may have advanced knowledge, they can focus on their business while our call operators remotely take care of installation and maintenance of dedicated hosting for their website.
Server maintenance guide
Our call agents are diligent in keeping checks on the servers that are supporting your clients’ websites. We follow the standard checklist for ensuring perfect maintenance of your servers and ask your clients to report any issues to us.
Domain registration & transfer
Not only do our call operators help your clients during domain auctions and domain searches but we also help them register for their chosen domains. If they wish to conduct a domain transfer, our experts guide them through it.