If you decide to outsource Email support operators, we can be a great asset to you for tort claims. We have been working with personal injury law practices for a long time. Our email support agents are familiar with the setup of such law firms and are aware of what kinds of cases usually come in. Our experience allows us to design and execute successful email marketing campaigns for personal injury law attorneys. Talking to your clients provides us data about their needs and preferences which is why our A/B testing never fails. Not only do our promotional strategies gain the approval of your existing clients but also attract new clients to your practice.

The people who contact your office through email are often miserable over their loss or I pain due to physical injuries. If you don’t treat them the consideration they deserve, they will just consult another personal injury firm. We have organized an email ticket management system that works smoothly for both you and your clients. Our technical support works for level 1, level 2 and level 3 issues in personal injury law. Unlike others who don’t provide email customer care afterhours and request 24 hours for a single response, we only need 15 minutes. We are skilled enough time to deal with problems during the first contact. However, we continue to arrange follow-ups to reassure your clients and ask them if they require any other assistance.

You receive requests for several personal injury law cases every week. We understand that you don’t have the time to handle them all and need a helping hand to sort them out. Our email support operators have been trained to walk new clients through your case review protocol. Outsource email help desk to maintain high focus on your current cases for higher success rates. As for your new clients, we guide them in filling our standard forms and attach documents that your attorneys must study. We forward the details of new cases to available personal injury lawyers and set up appointments for them once they review the case. Your final decision about each incoming case is delivered to the other party without delay.

Your never have to worry about missing appointments when you outsource email support operators because we carefully mark each one on your calendar and send you reminders for personal injury cases.

We give equal attention to every single query that is sent in via email for your personal injury lawyers. Our managed email service desk arranges tickets with a 15 minutes response time and fast resolutions.

Our email customer services offer you the opportunity to expand your marketing reach through smart email campaigns. These are designed to win over your target audience and generate maximum leads for your personal injury law practice.

Whenever you are interested in taking up a new case, our email support staff conducts complete background checks on the parties involved. This helps your personal injury lawyers decide if they want to pursue that case.

Besides creating promotional strategies for your personal injury law firm, our email support operators regularly update you on the status of your legal practice. We use the data collected to make reports on your customer base.

We know that customer retention can be increased by showing concern for your clients so we make sure to follow up with any clients who had previously filed a complaint or asked for assistance with their personal injury case.