You should consider outsourcing email customer services for your criminal law practice. There are many urgent matters your attorneys must stay updated about 24/7. Unlike an in-house customer care team, we work afterhours and even remain alert during the holidays. If your client has been arrested for reckless driving or a hit and run, they need to speak to their attorney right away. Our email ticket management ensures that they only have to wait 15 minutes after submitting their query. Our email support agents send a reply according to the protocols discussed with your criminal law firm. Your client is assured that their request has been forwarded to their lawyer for reviewing.

After constantly dealing with your clients, our email support operators have gathered enough data about them to develop strong marketing strategies dedicated to promoting your legal practice via email. When you outsource email customer services, you can save on real estate resources and overall operational cost of your firm. We work remotely to offer you the best chance at generating leads through our valuable perspectives. Our drip campaigns for family law have proven to be quite effective. We’re happy to make any adjustments you desire and schedule these emails in the perfect order for optimum results.

Don’t let yourself be overburdened by daily criminal law cases when you can simply outsource email support operators. We have a group of trained experts who have experience in catering to clients facing criminal charges. Instead of feeling confused over how to bring their case to you, they can email us about their predicament. We have an organized setup to deal with new cases and arrange appointments with your attorneys. Our email support agents can assist them in filling out the required form for submitting their case to a suitable criminal lawyer. We are quick to inform them about the documents your firm needs to decide whether a certain case should be accepted or not. Each appointment is marked on your calendar and a notification is sent the relevant lawyer so that they may review the case files.

Every criminal law practice needs to conduct research on those who come to them for consultation with criminal cases. We can arrange thorough verification checks for your lawyers so that they may proceed accordingly.

Not only do we serve your clients but we also accumulate important data for your criminal law firm. Hire Email support agents to receive regular reports on various metrics which help you measure your progress with precision.

Our email support operators work on level 1 to level 3 technical assistance for criminal attorneys. We are accustomed to quickly grant tickets and queue them for efficient resolution so that your clients don’t suffer from delays.

No doubt your criminal lawyers have a lot on their plate every single day so our email support services help them out by organizing their calendars. When someone is interested to see them, we set up appointments and reschedule them if necessary.

We don’t believe in wasting time or resources so our email support operators depend on email templates which have been approved by your internal staff for different scenarios which may occur during email communication.

You can boost your customer retention rate by staying connected with your existing clients via email. It may seem like one-way communication by they will remain updated about your criminal law services through newsletters.