We give your e-commerce website visitors reasons to trust their shopping decisions. Our live chat customer support for online shoppers provides them information about the products they have placed in their wish list. Once we have highlighted their interests, we help them close the deal and walk them through the checkout process. This boosts their confidence nudging them towards becoming a regular shopper at your e-commerce store.

Online shoppers browse around your e-commerce store every hour of every day so why should your customer support take a break? Our 24 hour live chat order taking for e-commerce ensures that a polite representative is always ready to take your customers’ orders. We not only put their chosen items in the cart for checkout but also offer them useful product recommendations. We work through all the seasons and don’t leave you short-staffed during the hectic holidays.

Our friendly live chat agents never miss a product while taking orders or misinform your customers about their invoice data. Your online shoppers are given details about their order shipment time, parcel tracking and expected delivery dates. Our 24/7 order taking through live chat satisfies your customers so that they keep returning to your e-commerce store for more enjoyable shopping experiences.

We won’t let your online shoppers leave their cart empty because they couldn’t find the right foundation shade or a trending lipstick. Our managed web chat services for e-commerce business instantly respond to your customers. We can find them the exact cosmetics that they’re looking for and arrange their selected products in the cart for fast order processing.

Your e-commerce website visitors may be hesitant about adding more items to their cart for fear of overspending. Our direct order taking on live chat assures them that they can stay within their budget while purchasing more products. We can easily compare prices and features for them. By suggesting similar products that have on-going promotions or discounts, they can confirm a bigger order.

We won’t let a nervous inexperienced online shopper struggle on your e-commerce store. Our warm greeting and helpful attitude allows us to efficiently complete their order and label it confirmed. Along the way, we explain how the ordering system works and what to expect after their order has been processed.

Our live chat agents help your e-commerce customers make better decisions about the products that they are putting in their online shopping carts. We provide them more suitable alternatives if their chosen products don’t match their requirements.

We’re happy to satisfy any queries from your online shoppers while taking their orders. Any concerns they might have about shipping fees, product availability, filtering products or product specifications are quickly eased.

We place the products that your customers have selected into their charts, enter their shipping address, inquire about their preferred payment method and confirm it. Their invoice is sent to them along with tracking details of their package.

Our trained staff is familiar with all the brands you stock and the particular product ranges available at your e-commerce store. We are quick to provide detailed answers about these products to your curious customers.