We promise the ultimate e-commerce shopping experience for your customers with a fully trained staff always online to help them out. No one will return disappointed from your e-commerce store because we will be there to fix all their problems for them. We also take orders, answer queries and provide promotional information for their benefit.

Previously, a customer confused between two varieties of pet food might have left your e-commerce store empty handed but with our live chat services, that’s not possible. Our live chat agents can compare the nutritional values, prices, quantity and suitability of the product for their pet. Such information can be vital to closing a sale.

Our 24/7 live chat customer services for e-commerce guarantee that there will always be a friendly helper for your website visitors on the other end. All they need to do is type in their query and click send. We give them a warm welcome and address their concerns instantly. They won’t have to wait during rush hours or holiday sales.

Your family-oriented e-commerce store needs professional customer support that caters to visitors of all ages. Our live chat agents for family e-commerce business are instructed on the needs of different kinds of website visitors. We are quick to make them feel comfortable in asking as many questions as they like besides expertly handling their orders.

We offer you a complete list of perks only a 24/7 live chat service can provide not an in-house team. Our live chat operators are always online answering queries with the same enthusiasm. When you outsource live chat customer services for e-commerce store, the response time is amazing. Your global customers will get quick detailed answers so that they may check out fast.

Our trained live chat staff knows how to soothe an agitated online shopper and appease them within minutes. The politeness with which we address customers complaining of damaged items keeps them calm. We enter the defected item in your returns’ record after careful inspection and give them the option of a replacement or return of payment.

Our live chat operators represent your e-commerce store exactly as you desire reflecting your brand’s values. We use the input you provide to draft scripts for custom web chat. Your customer support may be organized and operated by us but we follow your explicit instructions on how to handle queries according to your preferences.

We improve the shopping experience of your e-commerce store customers by giving them the information they require to finalize a purchase. We also keep them updated on exciting promotions and upcoming sales.

Our live chat operators are pros at handling customers who want to return a product they are not satisfied with. We quickly arrange the return by your terms and conditions.

Our live chat is optimized for family e-commerce stores. We are happy to take the orders of first-time visitors. They are made aware of shipping/ delivery policies by their location.

All incoming issues regarding unsatisfactory purchases and delayed/ missing packages are carefully managed according to your existing terms while making sure not to offend your e-commerce store customer.