360 degree customer services for
your e-commerce websites

We reduce shopping cart abandonment through live chat engagements.

Answer wholesaler, retailers and customer calls within 20 seconds threshold,

and answer your thousands of emails within 15 minutes turn around time.

360 degree customer services for your e-commerce websites

We reduce shopping cart abandonment through live chat engagements. Answer wholesaler, retailers and customer calls within 20 seconds threshold, and answer your thousands of emails within 15 minutes turn around time.

Live chat customer services for e-commerce

Your potential customers are always in need of help while they are browsing your product categories or deciding on alternatives. Our e-commerce specialist live chat operators proactively engage with you website visitors and guide them throughout their buying process which results is reduced shopping cart abandonment and higher order values.

We never leave your customers un attended during any hour of day or nights, rain or shine.

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Live chat customer services for e-commerce

Your potential customers are always in need of help while they are browsing your product categories or deciding on alternatives. Our e-commerce specialist live chat operators proactively engage with you website visitors and guide them throughout their buying process which results is reduced shopping cart abandonment and higher order values.

We never leave your customers un attended during any hour of day or nights, rain or shine.

Learn More

E-commerce Call Centre Services

With 10 years of experience, we are a top rated call centre outsourcing company who have the capability to implement a call centre solution that is ideal for your e-commerce business requirements. Outsourcing customer services to Live Chat Ltd will give your e-commerce customers an option of our robust 24X7 and 365 days a year customer support.

Our call centre operators create a seamless, personalised, and high quality customer experience for your e-shoppers around the clock.

Learn More

E-commerce Call Centre Services

With 10 years of experience, we are a top rated call centre outsourcing company who have the capability to implement a call centre solution that is ideal for your e-commerce business requirements. Outsourcing customer services to Live Chat Ltd will give your e-commerce customers an option of our robust 24X7 and 365 days a year customer support.

Our call centre operators create a seamless, personalised, and high quality customer experience for your e-shoppers around the clock.

Learn More

Call Center Support for

E-commerce Email Answering

Our e-commerce email help desk outsourcing facility is managing more than 1 million emails on behalf of 30 top notch international e-commerce stores. More than 50% of your customers still prefer email as a medium of communication and we are delighting them by answering every single email within 15 minutes turn around time.

Outsource email answering and customer support service to Live Chat Ltd and create a competitive difference. Take your customer experience to the next level and win your customers’ confidence by quickly answering their inquiries around the clock.

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E-commerce Email Answering

Our e-commerce email help desk outsourcing facility is managing more than 1 million emails on behalf of 30 top notch international e-commerce stores. More than 50% of your customers still prefer email as a medium of communication and we are delighting them by answering every single email within 15 minutes turn around time.

Outsource email answering and customer support service to Live Chat Ltd and create a competitive difference. Take your customer experience to the next level and win your customers’ confidence by quickly answering their inquiries around the clock.

Learn More

Cross Sell and Up Sell

Our around the clock omni channel customer support assists your online shoppers quickly which not only reduce cart abandonments but also increase average order value. Our e-commerce customer support specialists fill customer carts with alternative products and never let them leave with items not in stock impression.

Live Chat Ltd’s e-commerce customer support outsourcing facility guarantee an increase of 45% increase in sales because we have done if for our existing clients and can definitely do this for you.

Cross Sell and Up Sell

Our around the clock omni channel customer support assists your online shoppers quickly which not only reduce cart abandonments but also increase average order value. Our e-commerce customer support specialists fill customer carts with alternative products and never let them leave with items not in stock impression.

Live Chat Ltd’s e-commerce customer support outsourcing facility guarantee an increase of 45% increase in sales because we have done if for our existing clients and can definitely do this for you.

360 Degree Customer Services

We answer your e-commerce customer calls, proactively engage with your website visitors through live chat, and answer your email tickets with the help of optimised processes, centralised approach and latest technology. Our customer service teams manage your social media engagements and grow your community members.

Our friendly voice, lovely conversations, and quick responses win your customers’ confidence and make then returning.

360 Degree Customer Services

We answer your e-commerce customer calls, proactively engage with your website visitors through live chat, and answer your email tickets with the help of optimised processes, centralised approach and latest technology. Our customer service teams manage your social media engagements and grow your community members.

Our friendly voice, lovely conversations, and quick responses win your customers’ confidence and make then returning.

Pro-active Approach

Our centralised communication setup help us understand customer issues proactively and we then take rapid actions without asking customers to explain their issues again and again. We know what active live chat customer already have told to our call centre agent and how many emails they already had sent to us. We take a lead in resolving their issues without creating complexities.

We collect feedback from your customers and continuously optimise our process and strategies which result is greater net promoter scores and returning customers.

Your customer happiness is two minutes away!

or may be one, if you type fast.

Request a demo