Hey Bubble

by Hey Bubble Software

 4.5/5

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Who Uses This Software?

LiveChat is used by companies all over the world and from every industry. Startups, small and medium businesses and enterprises all rely on LiveChat in their everyday customer service duties.

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Product Details

Starting Price

✔     $12.00/month/user
✔     See pricing details

Free Trial

✔     Yes , get a free trial

Deployment

✔     Cloud, SaaS, Web
✔     Installed – Mac
✔     Installed – Windows
✔     Mobile – Android Native
✔     Mobile – iOS Native

Training

✔     Documentation
✔     Webinars
✔     Live Online

Support

✔     Online
✔     24/7 (Live Rep)

Vendor Details

HeyBubble Software

www.heybubble.com

Founded 2002

United States

About Hey Bubble

Headquartered in SoHo, New York, HeyBubble was created with the sole purpose to improve interactions between visitors and a websites staff, increase relationships with potential customers, and create trust through interactions. Our tools reflect how much we are involved in bringing humanity to online transactions. HeyBubble will evolve regularly; we have a lot of great new features in development. We’d love to hear what features you’d find useful by Email or by Chat!

Hey Bubble Features

Customer Engagement Features

✔ Analytics

✔ Community Management

✔ Gamification

✔ Churn Management

✔ Content Syndication

✔ Live Chat

✔ Communication Management

✔ Feedback Collection

✔ Video Content

✔ Alerts / Escalation

✔ Automatic Customer Notices

✔ Customer Database

✔ Appointment Management

✔ Complaint Monitoring

✔ Customer Experience Management

✔ Automated Routing

✔ Contract Management

✔ Help Desk

✔ Alerts / Escalation

✔ Incident Management

✔ Multiple Brands/Products

✔ Automated Routing

✔ Knowledge Base

✔ Self Service Portal

✔ Community Forums

✔ Known Issue Management

✔ Surveys & Feedback

✔ Contract/SLA Management

✔ Live Chat

✔ Ticket Management

✔ Agent Scheduling

✔ Offline Form

✔ Transfers/Routing

✔ Call Me Option

✔ Persistent Chat

✔ Video Chat

✔ Co-Browsing

✔ Proactive Invitations

✔ Visitor Targeting

✔ Geo Targeting

✔ Shortcut Messages

✔ White Label Branding

✔ Knowledge Database

✔ Cataloging/Categorization

✔ Email Response Control

✔ Performance Metrics

✔ Customer Service Analytics

✔ Knowledge Management

✔ Search

✔ Customer Support Tracking

✔ Live Chat

✔ Self Service Portal

Your customer happiness is two minutes away!

or may be one, if you type fast.

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